
5001 - 10000 employees
Founded 2008
💼 Consulting
🏥 Healthcare
🏨 Hospitality
Consulting • Healthcare • Hospitality
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
🔥 0 minutes ago
🗣️🇵🇭 Tagalog/Filipino Required
Where this job comes from
Posted on CallTek's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

5001 - 10000 employees
Founded 2008
💼 Consulting
🏥 Healthcare
🏨 Hospitality
Consulting • Healthcare • Hospitality
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
• Conduct scheduled 20-minute consultation calls with Directors of Nursing (DONs). • Review patient monitoring data and flag readings requiring further review, follow-up, or escalation in accordance with established protocols. • Accurately document consultation calls, patient updates, identified concerns, and follow-up actions. • Complete and maintain all required reports and documentation in a timely manner. • Coordinate follow-up activities with the appropriate personnel to support continuity of care and timely resolution of identified concerns.
• Active, unrestricted U.S. Registered Nurse (RN) license. • Must speak and understand at least one Filipino language (Tagalog, Cebuano or Hiligaynon). • Strong verbal and written English communication skills. • Clinical nursing experience, including patient assessment and monitoring. • RPM, telehealth, or long-term care experience preferred. • Ability to conduct scheduled 20-minute consultations with Directors of Nursing (DONs). • Experience reviewing patient monitoring data and identifying abnormal readings. • Ability to escalate clinical concerns according to established protocols. • Strong clinical documentation, reporting, and follow-up coordination skills. • Proficiency with EMR/EHR systems and virtual communication platforms. • Must reside in the United States and be available for part-time remote work.
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