FEP Trainer I-III

🔥 7 hours ago

🥔 Idaho, Oregon, +2 more states – Remote

🥔 Idaho – Remote 🌲 Oregon – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $21 - $47 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cambia Health Solutions

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Cambia Health Solutions is a nonprofit, mission-driven healthcare company based in Portland, Oregon, that operates consumer-focused health care and health insurance businesses and invests in health innovation. It serves as the parent organization for the Regence family of health plans and runs initiatives and subsidiaries focused on improving care delivery, providing insurance products, and developing digital health tools and services.

📋 Description

• Research, develop, and deliver operational training • Partner with leaders and subject matter experts to identify learning needs • Serve as systems and process expert • Evaluate participant performance • Develop limited training content and keep materials current and consistent • Deliver Regence operations training in person and virtually, individually and in groups • Manage classroom activities for diverse audiences • Track and report learner performance and communicate progress or concerns to business leaders • Assess participant performance and conduct routine audits • Adjust training delivery in real time to ensure knowledge transfer • Maintain knowledge of operations systems and changes through practice, meetings, observations, and monitoring • Stay current on industry updates and best practices and recommend improvements • Research, author, and maintain operational content in knowledge management systems • Trainer II: develop comprehensive training materials and deliver new-employee and ongoing training programs • Trainer II: analyze trainee performance, conduct audits, provide feedback, perform needs analyses, and guide Trainer I • Trainer III: develop curriculum for new products, processes, and system rollouts • Trainer III: create remediation plans, align learning with business objectives, serve as subject matter expert, and mentor Trainers I and II • Perform other duties as assigned, including project and leadership support

🎯 Requirements

• Trainer I: 2 years in operational areas such as customer service, claims, or membership, and/or delivering training in a matrixed environment • Trainer II: Bachelor's degree in education, communications, or a related field • Trainer II: 3 years in operational areas such as customer service, claims, and membership, plus experience delivering training in a matrixed environment • Trainer III: Bachelor's degree in education, communications, or a related field • Trainer III: 4 years in operational areas such as customer service and claims, plus 2 years delivering training in a matrixed environment • Equivalent combinations of education and experience will be considered • Ability to command audience attention while training in person and virtually • Strong business writing, grammar, sentence structure, editing, and document design skills • Ability to translate complex technical concepts into understandable documentation • Competency analyzing and responding to problem situations • Ability to manage multiple tasks and independently prioritize workload • Experience with AI tools and technologies highly desired • Strong written and verbal communication skills • Ability to coach, facilitate, motivate, and inspire learners • Ability to work independently or within a team • Strong interpersonal and diplomatic skills • Trainer II: learner needs assessment, conflict management, problem solving, administrative skills, and ability to motivate learners to Operations standards • Trainer III: training curriculum design and development using learning theory, learning styles, and measurable objectives; business-requirement analysis; learner needs assessment; and stakeholder relationship management • Wired internet connection required for work-from-home option; satellite or cellular connections not accepted • Minimum internet speeds of 5Mb upload and 10Mb download • Access to a personal mobile device required for MFA • Background check required

🏖️ Benefits

• Competitive base pay • 5% bonus target • Medical, dental and vision coverage for employees and eligible family members, including mental health benefits • Annual employer contribution to a health savings account • Generous paid time off • 10 company-paid holidays • 401(k) retirement plan with significant company match • Potential discretionary retirement contribution based on company performance, with no vesting period • Up to 12 weeks of paid parental time off after 12 months of continuous service • Wellness programs with participation rewards • Employee Assistance Fund • Commute and parking benefits • Flexible work-from-home options • Employee resource groups • Professional growth and career development opportunities • Community outreach participation opportunities