Technical Project Manager I

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🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤓 Technical Project Manager

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Cambium Learning Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

📚 Education

🤖 Artificial Intelligence

Education • Artificial Intelligence

Cambium Learning Group is a company focused on providing essential educational solutions through a family of companies. They create experiences designed to help educators and students succeed by leveraging technology, including artificial intelligence and machine learning. Cambium Learning Group's brands are among the most respected in the edtech sector, supporting meaningful work and innovation in education. Their commitment is reflected in their dedication to making every learning moment valuable and impactful.

📋 Description

• Coordinate people and processes to ensure that projects are delivered on time and produce the desired results. • Be the Point of contact for everything involving a project's delivery. • Triage complex technical issues across backend systems and services, utilizing a strong understanding of underlying data flows to analyze systemic impacts, assess severity, and manage the engineering escalation pipeline. • Perform root-cause analysis (RCA) on production anomalies and compile comprehensive post-incident technical reports. • Write and execute custom SQL queries on SQL Server databases to extract, validate, and analyze complex operational datasets. • Conduct cross-system data validation to ensure structural accuracy, integrity, and completeness of core project deliverables. • Oversee system deployments and operational maintenance windows in close alignment with developers and systems engineering teams. • Drive management tracking and execution in Jira, actively managing the backlog, tracking active sprints, and reporting delivery status. • Translate complex technical findings and system constraints into clear, actionable insights for non-technical leadership. • Author configuration control documents in collaboration with Systems Engineers to maintain strict architectural versioning. • Map technical and operational processes to build structural runbooks and architecture documentation repositories. • Optimize Confluence knowledge bases to ensure reference materials are current, organized, and easily searchable.

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Analytics, or a related technology-focused discipline. • 2+ years of experience operating in a technical data analysis, product support, or technical project coordination role. • Hands-on proficiency with relational databases (specifically SQL Server) with the ability to write scripts from scratch. • Deep familiarity with MS Excel functions, including advanced formulas, data cleanup, and pivot tables. • Solid fundamental understanding of back-end systems, complex, fully automated data flows, and computing technologies. • Familiarity with reviewing server/application logs to track down software bugs or data pipeline failures. • Experience with Jira and Confluence for project tracking and documentation. • Exposure to incident management, production support, or operational troubleshooting environments. • Experience reviewing logs, debugging issues, and supporting root cause analysis. • Prior experience working in high-pressure incident management, site reliability, or production troubleshooting teams.

🏖️ Benefits

• Equal Opportunity Employer • Commitment to fostering a culture that celebrates unique backgrounds, ideas, and experiences