Business Process Specialist

🔥 11 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CAMP Systems International, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1968

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

CAMP Systems International, Inc. is an aviation software and services company that provides aircraft health and maintenance management solutions to operators, fleets, and MROs. Its cloud and mobile products (including CAMP Maintenance Management, Engine Health Monitoring, Inventory Management, and Flight Scheduling) combined with dedicated analyst support and OEM integrations help customers plan, track, and optimize scheduled and predictive aircraft maintenance, parts inventory, and compliance workflows.

📋 Description

• Support day-to-day sales operations, including onboarding, ownership transfers, quoting, pipeline management, and customer engagement • Partner with Sales leadership to improve workflows, resolve process issues, and increase operational efficiency • Serve as the primary resource for process-related questions across Sales, Account Management, Finance, and Operations • Support sales forecasting, territory planning, and quota administration • Design, document, and improve standardized business processes across HubSpot, Acumatica, and related business systems • Develop and maintain SOPs, process documentation, training materials, and workflow maps • Partner with IT to improve system functionality, data integrity, and process automation • Define and monitor service level metrics and operational standards • Develop dashboards and KPIs measuring pipeline health, productivity, turnaround times, customer service metrics, and operational performance • Produce regular reporting highlighting trends, risks, and opportunities • Analyze business data to identify bottlenecks and recommend process improvements • Partner with Sales, Customer Success, Finance, Product, and Operations to streamline the end-to-end customer lifecycle • Ensure accurate order processing, subscription management, and CRM data quality • Lead or support cross-functional process improvement initiatives that improve scalability and customer experience

🎯 Requirements

• 5+ years of experience in Sales Operations, Revenue Operations, Business Process Improvement, or Customer Operations • Experience administering CRM and ERP platforms such as HubSpot and Acumatica or similar systems • Strong analytical skills with experience building dashboards and translating data into actionable recommendations • Demonstrated success documenting, improving, and implementing business processes • Experience supporting sales teams and customer-facing operations • Strong communication, collaboration, and organizational skills • Advanced Excel skills • Experience with BI tools such as Power BI or Tableau • Bachelor's degree in Business, Operations, Information Systems, or a related field • Nice to have: experience in a SaaS, subscription, or aviation technology environment • Nice to have: experience with workflow automation tools such as Power Automate or HubSpot Workflows • Nice to have: familiarity with Lean, Six Sigma, or other continuous improvement methodologies • Nice to have: experience leveraging AI tools to improve productivity and business processes

🏖️ Benefits

• Remote work arrangement • Growth and professional development support • Diverse, inclusive, affirmative action and equal opportunity workplace • Reasonable accommodation for individuals with disabilities • Opportunity to contribute to aviation technology innovation