Business Systems Manager

Job not on LinkedIn

🔥 1 hour ago

🌐 United States, United Kingdom – Remote

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🦌 Connecticut, New Jersey, +5 more states – Remote

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💵 $120k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Neat

Neat

201 - 500 employees

🔧 Hardware

⚡ Productivity

📡 Telecommunications

Hardware • Productivity • Telecommunications

Neat is a technology company that designs simple and elegant video devices to enhance video communications in meeting spaces. Founded in 2019, Neat focuses on creating products that enable rich and meaningful experiences for people in professional environments. The company supports remote work with a passion for improving meeting spaces and is backed by a diverse, creative, and international team. Neat aims to take video communications to a new level through innovative product design.

📋 Description

• Own the business systems intake process and prioritize requests from Sales Ops, Finance, Channel, Product, and Marketing • Lead agile delivery, including sprint planning, backlog grooming, and UAT • Translate operational asks into user stories with clear, testable acceptance criteria • Partner with the Business Systems Software Engineer to establish infrastructure and DevOps practices, including environments, deployment pipelines, testing, and rollback • Own data quality across core systems through audits, cleanup, and ongoing checks • Build and maintain context libraries for engineering work • Collaborate with Salesforce and NetSuite/Celigo administrators to route requests and diagnose data-integrity issues • Translate business needs into precise specifications and sanity-check architecture and data-flow decisions • Balance rapid MVP delivery with the long-term systems roadmap • Modernize quoting, dynamic pricing, and subscription management systems, including the Pulse subscription model

🎯 Requirements

• 5+ years in business systems analysis, product management, or revenue operations, with deep hands-on experience in Salesforce and NetSuite • Experience setting up or maturing DevOps practices, including environments, CI/CD, and release management, in a small or resource-constrained team • Experience auditing and cleaning data quality and building ongoing data checks • Platform fluency sufficient to distinguish configuration fixes from re-architecture and write precise specifications • Track record turning ambiguous business problems into structured, prioritized backlogs with clear acceptance criteria • Experience leading agile delivery end to end, including UAT • Hands-on experience shipping production work with AI development tools • Working knowledge of subscription/entitlement mechanics, including proration, true-forward reconciliation, and co-terming • Bachelor's degree in Computer Science, Information Systems, or equivalent practical experience in technical product environments

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