Pre-Arrival Agent

Job not on LinkedIn

🔥 16 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Capital Vacations

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1978

✈️ Travel

📣 Marketing

🏨 Hospitality

Travel • Marketing • Hospitality

Capital Vacations is a vacation ownership and resort management company that operates and manages more than 200 timeshare and resort destinations across the U. S. , Mexico, and the Caribbean. It runs the Capital Vacations Club (offering access to 90+ club resorts and thousands of exchange properties), provides full-service timeshare resort management for independent owners and associations, and offers travel booking platforms and exchange services (Vacation Escapes, Trading Places International, Destinality) to help members book resorts, hotels, cruises, and other travel services. The company focuses on hospitality, timeshare ownership sales and management, and enabling travel experiences for members and guests.

📋 Description

• Generate customer excitement regarding Capital Vacations products • Invite owners to attend an Owners' Update • Invite non-owners to attend a Capital Vacations sales presentation • Assist guests and owners with on-site and off-site needs • Provide guests and owners with a smooth, friendly, efficient check-in experience • Understand qualifications and company policies and procedures • Maintain up-to-date knowledge of local shows, attractions, and locations • Complete necessary paperwork and reports accurately, completely, and legibly • Responsibly handle cash • Maintain production at or above minimum performance standards • Answer inbound and outbound telephone calls • Perform other duties as assigned • Comply with company policies, business code of ethics, FLSA regulations, applicable laws, and confidentiality, reliability, quality, and productivity standards

🎯 Requirements

• High School Diploma/GED • OPC or In-House experience preferred • Excellent customer service skills • Must be highly motivated with a positive attitude • Must be able to use Microsoft Office and have knowledge of computer basics • Attention to detail and organization skills • Basic math skills • Excellent verbal and written communication skills • Sales knowledge • Positive attitude and willingness to help others • Flexible schedule; nights, weekends and holidays are required • Additional hours may be necessary to meet goals or cover shifts • Occasional travel