Associate, Learning Facilitator

🔥 1 minute ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $66.7k - $76.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Capital One

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💳 Fintech

💸 Finance

💰 Post-IPO Equity on 2023-05

Banking • Fintech • Finance

Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.

📋 Description

• Deliver the full suite of Retail and Line of Business Learning through virtual and in-person learning methods • Prepare, facilitate, and manage training logistics • Facilitate Branch, Cafe, and Business Banking Back Office policy and procedure learning • Assess Associates’ readiness, understanding, and demonstration of foundational skills • Apply adult learning principles and techniques to support technical and soft-skill behaviors • Provide additional learning experiences as necessary to support clients and Associates • Observe training course trends and learner surveys and identify opportunities to enhance the learning experience • Deliver high-quality learning experiences supporting Associate performance skills and business objectives • Demonstrate adult learning theory and apply its principles in the classroom • Explain training context and alignment with company, department, and initiative goals • Demonstrate operational, service, and compliance activities using policies and procedures • Engage learners through group-dynamics awareness and strong communication • Establish an inclusive, comfortable learning environment • Identify issues, escalate concerns, and bring forward improvement observations • Support projects through completion with minimal direct supervision • Evaluate class success against client needs, learning objectives, and program objectives • Manage rosters, class times, participant communications, learner surveys, and Learning Management System maintenance • Provide feedback to content developers on training materials and program effectiveness • Share Learning team best practices and participate in team events • Work with clients and subject matter experts within established structures and guidelines

🎯 Requirements

• High School Diploma, GED or equivalent certification • At least 1 year of experience working in retail banking or a corporate training role • Secure home office environment free from background noise and distractions • Reliable private internet connection not supplied via cellular data or hotspot • Password-protected private network with ownership or line of sight to every device • Cable or fiber internet service provider • Minimum 100 Mbps download / 10 Mbps upload speed • Must be based in the continental United States; applicants living in California, Hawaii, or U.S. territories are not eligible • Work-from-home U.S.-based associates may not work internationally or outside the continental United States • Advanced Google Suite skills preferred • 2+ years of experience in training facilitation preferred • 1+ years of experience in project management preferred • Capital One will not sponsor a new applicant for employment authorization for this position

🏖️ Benefits

• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI) • Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being • 100% work from home • Flexible hardwire or WiFi internet connection, subject to speed and security requirements