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Manager, Associate Relations Investigator

đź•’ July 27

⚔️ Virginia – Remote

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đź’µ $138.1k - $157.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

đź‘” Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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đź‘» Ghost score 19%

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Logo of Capital One

Capital One

10,000+ employees

🏦 Banking

đź’ł Fintech

đź’¸ Finance

đź’° Post-IPO Equity on 2023-05

Banking • Fintech • Finance

Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.

đź“‹ Description

• Investigate and resolve all types of employment complaints, including harassment, discrimination, retaliation, wage and hour issues, and wrongful termination • Resolve manager and associate issues by acting as a consultant and coach, providing guidance on conflict and dispute resolution • Document investigation plans, interviews, summaries, and recommendations in a timely, high-quality manner • Act as an objective and knowledgeable resource on challenging employment, performance, and policy issues • Tailor and deliver effective, measured communications to influence outcomes and mitigate risk • Investigate complaints, analyze evidence, and make recommendations • Act as a role model and champion for Capital One Values • Participate in internal projects that improve investigative processes

🎯 Requirements

• High School Diploma, GED or equivalent certification • At least 3 years of Human Resources, Legal or Risk Management experience • At least 3 years of investigation experience • Comfortable and prepared for an 'always-on' video environment • Preferred: At least 5 years of experience working in a team corporate environment • Preferred: At least 5 years of Human Resources or Legal experience focused on employment investigations • Preferred: Human Resources certification • Preferred: Experience conducting all types of employment investigations • Preferred: Knowledge of employment law and practices • Capital One will not sponsor an applicant for employment authorization for this position

🏖️ Benefits

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI) • Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being • Reasonable accommodations for applicants with disabilities

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