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Senior Principal Relationship Management and Business Development Manager

Job not on LinkedIn

🔥 27 minutes ago

🌽 Illinois – Remote

infoinfo

💵 $161.5k - $184.3k / year

⏰ Full Time

🟠 Senior

💰 Business Development (BDR)

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Capital One's careers page, not through a job board

First seen by Remote Rocketship 27 minutes ago

Logo of Capital One

Capital One

10,000+ employees

🏦 Banking

💳 Fintech

💸 Finance

💰 Post-IPO Equity on 2023-05

Banking • Fintech • Finance

Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.

📋 Description

• Manage relationships with current and prospective acquiring, merchant, and payment enablement partners • Expand the Discover Network footprint across Central America and the Caribbean • Execute territory strategy, regional business development, sales pipeline delivery, and partner management • Directly manage senior-level partner relationships to drive regional volume growth and execute agreement renewals • Collaborate with product and marketing teams to expand partner adoption of cardholder-experience products • Execute business development strategies to grow merchant-acquiring market share across target markets • Develop territory and prospect plans and engage processor partners for lead generation • Analyze transaction data and acceptance metrics to identify processing gaps, coverage holes, and expansion opportunities • Represent Discover Network at regional trade shows, industry forums, and partner events • Monitor partner performance against KPIs and mitigate operational underperformance • Lead contract negotiations and commercial terms for new partnerships and renewals • Drive acceptance expansion across Airlines, Hospitality/Hotels, Restaurants, Retail, and Tour/Travel Operators • Source, vet, and close enablement partnerships across Card Present, Card-Not-Present, and regional ATM channels • Support partner onboarding, technical readiness, and operational launches for new products and network enhancements • Ensure compliance with AML, EDD, and global network compliance policies • Track competitor activity, regulatory changes, and acquiring trends across the Caribbean and escalate actionable insights

🎯 Requirements

• High School Diploma, GED, or equivalent certification • At least 7 years of business development, sales or partner relationship management experience within the payments, fintech, or merchant acquiring industries • Proven experience managing key enterprise relationships in the financial services or payments space • Strategic consulting and strong relationship management skills • Strong problem-solving agility and self-discipline in a remote work setup • Innovative and highly organized, with a demonstrated ability to drive business results through others while delivering superior partner service • Willingness and ability to travel up to 50% of the time across the region • Preferred: Bachelor’s Degree • Preferred: 4+ years of people leadership and performance management experience • Preferred: 8+ years of business development, sales or partner relationship management experience in merchant acquiring, payment gateways, or card networks • Direct experience managing payments partnerships across the Caribbean and adjacent Latin American markets • Demonstrated track record of independently negotiating partner contracts and delivering portfolio revenue and acceptance growth • Fluent in Spanish and English • Applicants must not require employer immigration sponsorship or immigration-related support

🏖️ Benefits

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI) • Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being • Reasonable accommodations for applicants who require them

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