Senior Professional Services Consultant

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $105k - $140k / year

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 4%

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CaptivateIQ

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

💼 Consulting

🏭 Manufacturing

📦 Logistics

💰 $100M Series C on 2022-01

Consulting • Manufacturing • Logistics

CaptivateIQ is a modern sales commission solution that helps businesses to significantly improve revenue performance. By automating and simplifying the entire commission process, it allows sales teams to focus on selling rather than administrative tasks. The platform offers tools for real-time visibility and analytics, which motivate sales representatives and offer insights to sales leaders. CaptivateIQ's solution is flexible, transparent, and designed to scale with growing businesses, offering features like AI-powered intelligence and SmartGrid™ technology. Notably, it caters to various industries such as financial services, manufacturing, media and entertainment, among others, providing a strategic advantage in managing and optimizing sales performance management initiatives.

📋 Description

• Lead full-cycle CaptivateIQ implementations from business requirements documentation and compensation plan design through data structure, build-out, configuration, UAT, and go-live • Design system configurations that maximize modeling efficiency and repeatability for each customer's compensation plan • Own project timelines and set expectations with customers and internal stakeholders across multiple concurrent implementations • Serve as the primary client-facing point of contact throughout implementations • Scope new implementation or post-implementation services and support related negotiations • Lead handoff to Customer Success at go-live • Become an expert in CaptivateIQ and sales commission structures, applying best-practice calculation design across plan types • Collaborate with Product Managers, Customer Success Managers, and Sales • Identify and escalate project or account risks before they affect the customer or timeline • Maintain billable utilization against target while balancing implementation work with team commitments and organizational initiatives • Define and adopt team best practices to improve delivery quality

🎯 Requirements

• Background in sales compensation, either as a consultant or as an administrator/practitioner using a compensation tool in-house • 6+ years of experience as a consultant or implementation professional, with demonstrated project leadership • Strong grasp of data modeling, formulas, and spreadsheet/database tools (Excel or similar) • Comfort with object-oriented and relational data concepts • Excellent time management and ability to prioritize across multiple engagements • Strong problem-solving instincts • Strong communication, analytical, and collaboration skills • Ability to work independently while knowing when to seek guidance • Startup mindset and comfort with ambiguity in a fast-changing environment • Background at a SaaS/technology company • SQL experience (nice to have) • Experience with AI implementation (nice to have) • Experience with CaptivateIQ or a competitor's sales compensation software (nice to have) • Proficiency with CRMs such as Salesforce or ERPs such as NetSuite (nice to have) • Must be eligible to work in the United States, as CaptivateIQ participates in E-Verify

🏖️ Benefits

• Equity • Comprehensive health benefits • Other perks and benefits