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Chronic Care Management Coach

🕒 August 25

🇺🇸 United States – Remote

💵 $19 - $24 / month

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

Where this job comes from

Posted on Carda Health's careers page, not through a job board

First seen by Remote Rocketship August 25

Still open on Carda Health's site. Checked 11 hours ago.

Logo of Carda Health

Carda Health

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

💰 Pre Seed Round on 2020-04

Healthcare • Healthcare Insurance • Wellness

Carda Health is a virtual healthcare company focused on providing at-home cardiopulmonary rehabilitation for individuals with lung and heart diseases. Recognizing that many patients miss out on life-saving care, Carda Health delivers evidence-based, high-standard care directly to patients' homes. Patients are supported by a team of world-class providers, including doctors, nurse practitioners, and clinical exercise physiologists, who personalize rehabilitation plans to meet individual needs. Carda Health offers live interaction and monitoring, using tools sent directly to patients' homes. The service is highly rated by users, with significant improvements reported in health metrics and quality of life after just 12 weeks of participation.

📋 Description

• Perform chronic care management services under the supervision of the nurse practitioner for Phase 3 Pulmonary Rehab patients • Encourage patients to reach health goals while maintaining patient safety • Evaluate medical appropriateness for exercise-based programs • Respond to patients’ emergent medical needs • Maintain a high standard of care aligned with clinical guidelines • Ensure privacy and accuracy of patient information in compliance with HIPAA regulations • Maintain medical documentation accurately and timely, ensuring organization and confidentiality • Conduct biweekly video visits and communicate with patients by phone, text, and email • Coach patients on health goals, including accountability, motivation, and encouragement • Monitor vital signs during sessions and handle live emergencies as needed • Coordinate patient care, including appointments and medication clarifications or adjustments from doctors’ offices • Provide one-to-one education on diseases, therapies, medications, and available resources • Provide general administrative support and assist with medical office operations • Work directly with Carda’s founders and clinical team to innovate and improve the digital care delivery model

🎯 Requirements

• Bachelor's degree in Clinical Exercise Physiology / Exercise Science • Minimum of two years of experience in a medical office setting, preferably in cardiac and pulmonary rehab • Proficiency with medical records systems and software • Excellent attention to detail and accuracy in data entry and record management • Knowledge of medical terminology and understanding of medical record documentation • Strong organizational, problem-solving, and communication skills • Familiarity with HIPAA regulations and commitment to patient privacy and confidentiality • Comfortable in emergency situations • Comfortable with live video telehealth visits • Thorough knowledge of common disease processes such as COPD, CAD, and T2DM • Awareness of therapies and medications for those diagnoses • Comfortable with various technology platforms and adaptable to fast-paced changes in the clinical setting • Enthusiastic and reliable, demonstrating a positive and professional attitude • Flexible and able to work effectively in a fast-paced and changing environment • Proactive and willing to take initiative to improve processes and ensure high-quality record management • Good interpersonal skills and ability to collaborate with colleagues and healthcare providers

🏖️ Benefits

• Remote work • ACSM Clinical Exercise Physiologist Certification (listed as a bonus point) • AACVPR CCRP certification (listed as a bonus point) • Registered Health Information Technician (RHIT) or similar credential (listed as a bonus point)

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