Advisor, Collections – Business to Business

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $68.5k - $97.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

Where this job comes from

Posted on Cardinal Health's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Cardinal Health

Cardinal Health

10,000+ employees

Founded 1971

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

💰 $78M Post-IPO Debt on 2006-08

Logistics • Manufacturing • Healthcare

Cardinal Health is a global healthcare services and products company. It provides a comprehensive range of healthcare services, including medical supply distribution, pharmaceutical distribution, and logistics solutions to various healthcare facilities such as hospitals, community health centers, and ambulatory surgery centers. Additionally, Cardinal Health offers a variety of medical products and pharmaceutical services. The company also focuses on innovative solutions to enhance healthcare delivery, through services like patient support, pharmacy management, and advanced therapy solutions. Cardinal Health is committed to supporting healthcare providers in delivering quality patient care while optimizing operational efficiency.

📋 Description

• Interact regularly with offshore teams to support collection activities by ensuring customers have the necessary information to expedite payments to Cardinal Health. • Respond to inbound requests from offshore teams in a timely and professional manner. • Respond to concerns raised by Cardinal stakeholders in a timely and professional manner. • Initiate, execute, and track appropriate escalation procedures. • Identify issues and determine root causes in collaboration with internal and external stakeholders when offshore operations do not meet Cardinal Health business expectations or requirements. • Monitor the progress of offshore-implemented solutions to ensure root causes are resolved. • Conduct regular quality performance audits of the offshore team, including monitoring calls, evaluating performance, and communicating quality issues to offshore leads. • Prepare training materials and conduct training sessions as needed. • Assist with onboarding and system access for offshore team members.

🎯 Requirements

• Bachelor's degree in related field, or equivalent work experience, preferred • 3-5 years business experience including collections, finance or customer service, preferred. • Experience using Microsoft Office Suite, including Excel, Word, and PowerPoint • SAP and Business Objects experience, preferred

🏖️ Benefits

• Medical, dental and vision coverage • Paid time off plan • Health savings account (HSA) • 401k savings plan • Access to wages before pay day with myFlexPay • Flexible spending accounts (FSAs) • Short- and long-term disability coverage • Work-Life resources • Paid parental leave • Healthy lifestyle programs

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