Team Lead, Collections

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

📞 Collections

Where this job comes from

Posted on Presidio's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Presidio

Presidio

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Presidio is a global IT solutions and services firm that designs, implements, and manages agile, secure digital platforms to help enterprise customers accelerate digital transformation. Its offerings include cloud migration and modern platforms, managed services, AI and data analytics (including agentic and private AI), cybersecurity, networking, collaboration, and lifecycle/finops and procurement/consumption financing. Presidio serves regulated and enterprise sectors such as healthcare, media & entertainment, finance, public sector and utilities.

📋 Description

• Oversee collection of all leasing/third-party bill-to-customer cards • Track, distribute, and review Auditor samples and selections • Collect all receivables due to the Company • Develop effective collection strategies with management and continuously evolve the collection process • Mentor and coach Accounts Receivable analysts • Review policy and procedure documents to ensure they are current • Contact delinquent customers based on the monthly aging • Manage 3-5 Collectors who report directly to the role • Resolve internal and external customer collection issues in a timely manner • Review risk factors and take appropriate action • Prepare reports by collecting and summarizing account information and trends • Analyze delinquent accounts and prepare reports on highest-risk accounts with recommendations for resolution • Supervise, coach, and train staff, including conducting performance evaluations and ensuring compliance with department policies and procedures • Perform other duties as assigned

🎯 Requirements

• BA/BS degree in Business Administration/Management, Accounting, or related degree required • Minimum of 3-5 years of progressively responsible experience in accounts receivable • Experience hitting collections goals while maintaining strong customer relationships • Proficiency in written, oral, and reading communication skills • Proficiency in Microsoft Office suite, including Word, Excel, and PowerPoint • Experience with ERP systems required • Great Plains experience preferred • Demonstrated analytical and problem-solving skills • Ability to communicate with customers and vendors via phone, email, fax, or regular mail • Knowledge of federal regulations

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities • Inclusive workplace committed to hiring people from all backgrounds, including underrepresented and marginalized communities • Priority referrals for protected veterans • Rolling-basis application acceptance

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