Everise
10,000+ employees
🏥 Healthcare
📦 Logistics
✈️ Travel
Healthcare • Logistics • Travel
Everise is a global customer experience (CX) solutions provider, delivering happiness to millions of customers across various industries, including healthcare, financial services, technology, travel, logistics, and insurance. Their comprehensive offering includes services in healthcare support, pharmacy benefits management, workforce and quality assurance management, cybersecurity, and recruitment process outsourcing. Everise is committed to minimizing environmental impact and promoting diversity and inclusion within their operations. They are recognized for their award-winning culture and strive to enhance customer satisfaction through innovation, technology, and a people-focused approach.
Team Leader – Operations, Healthcare, Collections
🔥 0 minutes ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Everise
10,000+ employees
🏥 Healthcare
📦 Logistics
✈️ Travel
Healthcare • Logistics • Travel
Everise is a global customer experience (CX) solutions provider, delivering happiness to millions of customers across various industries, including healthcare, financial services, technology, travel, logistics, and insurance. Their comprehensive offering includes services in healthcare support, pharmacy benefits management, workforce and quality assurance management, cybersecurity, and recruitment process outsourcing. Everise is committed to minimizing environmental impact and promoting diversity and inclusion within their operations. They are recognized for their award-winning culture and strive to enhance customer satisfaction through innovation, technology, and a people-focused approach.
📋 Description
• Monitor, track, and evaluate associate performance against predetermined KPIs • Provide personal feedback to associates to ensure goals and Everise standards are met • Maintain a constant presence on the production floor and communication platforms • Interact with associates to ensure productive work and properly functioning systems • Evaluate and approve associates’ payroll daily • Create and implement written action plans for underperforming associates • Resolve customer escalations • Communicate between contact center management, client, and associate • Participate in associate selection and interviewing • Provide on-the-job training or up-training as needed
🎯 Requirements
• Collections experience preferred
🏖️ Benefits
• Robust work at home program • Diversity-focused workplace culture • Best Place to Work awards and employee-recognized culture
Apply NowSimilar Jobs
🔥 4 hours ago
Senior Collections Specialist managing complex consumer, small-business, and credit-card recovery accounts for Banner Bank. Developing collection strategies, bankruptcy administration, and loss-mitigation recommendations.
🕒 Yesterday
Funded Collections Manager leading healthcare insurance collections, denials, write-offs, and revenue-cycle improvement at assistive communication company Tobii Dynavox. Remote role serving Eastern or Central Time Zone.
🕒 2 days ago
Senior strategist diagnosing performance shifts across TrueAccord's AI-driven debt recovery platform. Translating analytics and system behavior into recommendations that improve liquidation and client outcomes.
🕒 5 days ago
Remote medical biller managing infusion invoices, payments, claims, and collections for Option Care Health. Supporting accurate reimbursement and patient account processing across Mountain and Pacific time zones.
🕒 5 days ago
Remote Medical Biller managing payer invoices, payments, denials, and collections. Supporting Option Care Health’s nationwide home infusion services.
