Collections Coordinator, Accounts Receivable Specialist

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $16 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

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Logo of Cardinal Health

Cardinal Health

10,000+ employees

Founded 1971

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

💰 $78M Post-IPO Debt on 2006-08

Logistics • Manufacturing • Healthcare

Cardinal Health is a global healthcare services and products company. It provides a comprehensive range of healthcare services, including medical supply distribution, pharmaceutical distribution, and logistics solutions to various healthcare facilities such as hospitals, community health centers, and ambulatory surgery centers. Additionally, Cardinal Health offers a variety of medical products and pharmaceutical services. The company also focuses on innovative solutions to enhance healthcare delivery, through services like patient support, pharmacy management, and advanced therapy solutions. Cardinal Health is committed to supporting healthcare providers in delivering quality patient care while optimizing operational efficiency.

📋 Description

• Review aging reports and work insurance accounts to ensure timely resolution and reimbursement • Contact insurance companies via phone, portals, or E-Mail to check claim status, request reprocessing or escalate issues • Analyze denials and underpayments to determine appropriate action, including appeals, corrections, and resubmissions • Track and follow up on all submitted appeals until resolution • Analyze explanation of benefits (EOBs) and remittance advice to determine reasons for denial or reduced payment • Document all collection activities in the practice management/billing system according to departmental procedures • Follow up on unpaid claims within payer-specific guidelines and timelines • Coordinate with billing team members, coders, and providers to resolve claim discrepancies • Maintain up-to-date knowledge of payer policies, coding changes, and reimbursement guidelines • Ensure compliance with HIPAA and relevant federal/state billing regulations • Flag trends or recurring issues for team leads or supervisors • Meet daily/weekly productivity goals, including claims worked and follow-ups completed • Assist with special projects, audits, or other assigned duties • Apply analytical and organizational skills to resolve complex payer issues, prioritize daily activities, identify trends/issues, and increase cash flow

🎯 Requirements

• 1-3 years of experience, preferred • High School Diploma, GED or equivalent work experience, preferred • Strong knowledge of medical insurance claim processing and denial management preferred • Medical Oncology/infusion experience is desired • Familiarity with Medicare, Medicaid, IPAs, commercial insurance plans, and managed care preferred • Proficiency in billing software (e.g. Athena, G4 Centricity, Unlimited Financials, etc.) and Microsoft Office Suite • PowerBI and Copilot experience desired • Excellent verbal and written communication skills • Ability to work independently and manage time effectively • Detail-oriented with strong analytical and problem-solving skills • Understanding and utilization of technology and resources provided to work assigned payers and denial work queues • Compliance with HIPAA and all relevant federal/state billing regulations

🏖️ Benefits

• Medical, dental and vision coverage • Paid time off plan • Health savings account (HSA) • 401k savings plan • Access to wages before pay day with myFlexPay • Flexible spending accounts (FSAs) • Short- and long-term disability coverage • Work-Life resources • Paid parental leave • Healthy lifestyle programs

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