Senior Specialist, Account Management

🕒 June 12

🏢🏡 New York City – Hybrid

💵 $57k - $81.6k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Cardinal Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1971

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 $78M Post-IPO Debt on 2006-08

Healthcare Insurance • Pharmaceuticals

Cardinal Health is a global healthcare services and products company. It provides a comprehensive range of healthcare services, including medical supply distribution, pharmaceutical distribution, and logistics solutions to various healthcare facilities such as hospitals, community health centers, and ambulatory surgery centers. Additionally, Cardinal Health offers a variety of medical products and pharmaceutical services. The company also focuses on innovative solutions to enhance healthcare delivery, through services like patient support, pharmacy management, and advanced therapy solutions. Cardinal Health is committed to supporting healthcare providers in delivering quality patient care while optimizing operational efficiency.

📋 Description

• Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs • Bridge relationships between the customer’s supply chain team and internal Cardinal Health teams to ensure flawless service • Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives • Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions • Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. • Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer’s issues, requests and initiatives • Track, measure, and report key performance indicators monthly • Build and maintain long-term trusted relationships with customer to support retention and growth of the account

🎯 Requirements

• Bachelor's degree in related field, or equivalent work experience, preferred • 2-4 years of customer management experience, preferred • Strong communication skills, preferred • Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred • Demonstrated ability to work in a fast-paced, collaborative environment, preferred • Highly motivated, creative, able to operate effectively within a team, preferred

🏖️ Benefits

• Medical, dental and vision coverage • Paid time off plan • Health savings account (HSA) • 401k savings plan • Access to wages before pay day with myFlexPay • Flexible spending accounts (FSAs) • Short- and long-term disability coverage • Work-Life resources • Paid parental leave • Healthy lifestyle programs