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Epic Application Analyst Associate – Pharmacy IT Medication Access

Job not on LinkedIn

🔥 13 hours ago

Where this job comes from

Posted on Advocate Aurora Health's careers page, not through a job board

First seen by Remote Rocketship 13 hours ago

Still open on Advocate Aurora Health's site. Checked 47 minutes ago.

Logo of Advocate Aurora Health

Advocate Aurora Health

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $10.2M Grant on 2019-08

Healthcare • Healthcare Insurance

Advocate Aurora Health is a leading healthcare organization that operates across various regions including Central Chicagoland, Central Wisconsin, Greater Milwaukee, and more. With a diverse range of career areas such as advanced practice clinicians, behavioral health, nursing, and more, Advocate Aurora Health is committed to helping people live well. The organization offers numerous benefits and opportunities for career advancement, fostering an environment where individuals can thrive and innovate in the healthcare sector. Advocate Aurora Health prioritizes the safety of its candidates and maintains a robust recruitment process to protect sensitive information.

📋 Description

• Support pharmacy IT systems and workflows that help patients gain timely access to needed therapies • Support medication access capabilities including benefits investigation, prior authorization, financial assistance, and patient access workflows • Support Willow Specialty, e-prescribing, Surescripts-related functions, provider PDMP configuration, and vaccine registries • Work with users and leadership to develop or modify procedures related to Epic clinical and business application workflow changes • Explain assigned Epic applications and related systems and assist users with full application functionality • Prepare input for requirements definition, including user procedures, flowcharts, and preliminary report and screen definitions • Assist with unit, integration, system, and end-user acceptance testing; execute tests and track problem reports • Prioritize and clarify user requests and assist with impact analysis • Document workflows, specifications, user manuals, procedures, and other relevant information • Complete change and quality-control documentation according to department standards • Participate in testing, user training, and results evaluation • Track standardized projects and keep users and management informed of progress and potential delays • Monitor and document post-implementation problems and revision requests • Identify ongoing application issues and communicate patterns to Senior/Lead Application Product Analyst • Maintain product documentation including requirements, functional specifications, installation instructions, test procedures, and troubleshooting guidelines • Communicate project status, upgrades, potential delays, and downtime to clinic users • Develop and maintain knowledge of clinical, laboratory, and/or business operations for supported Epic applications • Assist with scheduling and managing application version upgrades • Participate in maintenance, enhancement, and interfacing of assigned applications • Troubleshoot and resolve user problems

🎯 Requirements

• Bachelor's Degree (or equivalent knowledge) in Computer Science or related field • Typically requires 1 year of experience in automated laboratory and/or business systems • Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department • Prefer certification in Epic Willow Ambulatory and/or Willow Specialty • Basic knowledge of computer operating platforms, applications software, and network software • Demonstrated analytical skills to make recommendations based on data analysis and business needs • Ability to translate user requirements into system specifications • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Access) or similar products • Basic knowledge of large-scale automated systems • Ability to prepare, import, and manipulate information in spreadsheets and databases • Strong written and verbal communication skills • Excellent listening and interpersonal skills • Basic knowledge and ability in project management software, tools, and methodologies • Knowledge of and ability to follow change management processes • Ability to work with and communicate with clinical and technical customers, vendors, peers, and management • Ability to handle multiple tasks, set priorities, and complete assignments thoroughly and timely • Ability to perform work-related travel • Must operate all equipment necessary to perform the duties • Must be able to lift up to 40 lbs. occasionally

🏖️ Benefits

• Benefits Eligible • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program • Potential on-call or project go-live after-hours pay opportunities

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