Experience Intelligence & Enablement Manager

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Advocate Aurora Health

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $10.2M Grant on 2019-08

Healthcare • Healthcare Insurance

Advocate Aurora Health is a leading healthcare organization that operates across various regions including Central Chicagoland, Central Wisconsin, Greater Milwaukee, and more. With a diverse range of career areas such as advanced practice clinicians, behavioral health, nursing, and more, Advocate Aurora Health is committed to helping people live well. The organization offers numerous benefits and opportunities for career advancement, fostering an environment where individuals can thrive and innovate in the healthcare sector. Advocate Aurora Health prioritizes the safety of its candidates and maintains a robust recruitment process to protect sensitive information.

📋 Description

• Lead analysis of enterprise listening data across surveys, focus groups, and other feedback channels • Identify key themes, trends, risks, drivers, and disparities in the teammate experience • Integrate quantitative and qualitative data into cohesive enterprise-level insights • Synthesize complex data into actionable intelligence informing organizational priorities and opportunities • Develop structured frameworks for interpreting results consistently across listening efforts • Create executive-ready presentations, reports, and visual materials • Apply data visualization and storytelling principles for senior leaders, clinical teams, and frontline teammates • Partner with Benefits, Nursing, Learning & Development, HR, Operations, and other cross-functional teams • Guide leaders on priorities, tradeoffs, and opportunities based on data without direct ownership of execution • Maintain expertise in employee experience frameworks, listening strategies, and industry trends • Combine external research and benchmarking with internal data to produce integrated insights and enterprise reports • Establish standards, templates, and approaches for insight generation and reporting • Continuously improve data synthesis, visualization, and communication approaches using stakeholder feedback and emerging best practices • Potentially travel within the enterprise and work weekends or varied hours to meet deadlines

🎯 Requirements

• Bachelor’s degree in a related field • 5+ years of experience in analytics, employee experience, consulting, or program management • Understanding of employee experience frameworks, engagement drivers, and organizational culture • Familiarity with survey data, qualitative feedback analysis, and research methodologies • Knowledge of data privacy, confidentiality standards, and ethical handling of employee information • Strong analytical and critical thinking skills with the ability to synthesize complex data • Advanced presentation and storytelling skills, including data visualization and graphic design • Strong stakeholder management and cross-functional collaboration skills • Excellent communication skills with the ability to translate data into clear, actionable narratives • Effective time management and prioritization across multiple initiatives • Ability to translate data into clear, actionable guidance for leaders • Ability to influence without authority and serve as a trusted advisor • Ability to simplify complex concepts for diverse audiences • Ability to maintain confidentiality and uphold data integrity • Ability to continuously improve processes, frameworks, and approaches to insight generation • Ability to travel to various locations within the enterprise as needed • Preferred: Master’s degree in HR, Organizational Psychology, Analytics, or related field • Preferred: Experience with enterprise survey data and listening strategies • Preferred: Experience synthesizing qualitative and quantitative data into insights • Preferred: Experience presenting to senior executives or governance committees • Preferred: Experience in healthcare, clinical operations, or large multi-site systems • Preferred: Experience with survey and analytics platforms such as Perceptyx, Qualtrics, and dashboarding tools • Preferred: Strong proficiency in data visualization and reporting tools • Preferred: Familiarity with external benchmarking and research synthesis

🏖️ Benefits

• Comprehensive Total Rewards benefits and well-being programs • Competitive compensation • Generous retirement offerings • Career development programs • Premium pay such as shift and on-call pay based on the teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance • Paid Time Off programs • Medical, dental, vision, life, and Short- and Long-Term Disability benefits • Flexible Spending Accounts for eligible health care and dependent care expenses • Adoption assistance • Paid parental leave • Defined contribution retirement plans with employer match • Other financial wellness programs • Educational Assistance Program • Reasonable accommodations for individuals with disabilities

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