Scheduler II

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $19 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ChristianaCare

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🤝 Non-profit

💰 $2.5M Grant on 2022-10

Healthcare • Non-profit

ChristianaCare is one of the country’s most dynamic health care organizations, headquartered in Wilmington, Delaware. It is dedicated to improving health outcomes, enhancing accessibility to high-quality care, and reducing health care costs. The organization includes a vast network of services, including primary care, outpatient services, home health care, urgent care, and three hospitals with 1,336 beds, a freestanding emergency department, and specialized centers for trauma, stroke, heart and vascular care, and cancer care. Recognized nationally for its workplace environment and quality of care, ChristianaCare is a nonprofit teaching health system committed to advancing the future of health care.

📋 Description

• Perform scheduling functions for multiple sites and imaging modalities • Interact with patients and physician offices to facilitate scheduling • Serve as the first point of contact for patients over the phone • Manage and route incoming calls from patients and provider offices • Control workflow and handle urgent/emergent scheduling requests • Schedule routine, complex, and STAT imaging procedures • Educate patients on pre-procedure preparation instructions • Provide directions to satellite imaging services, offices, and hospitals • Schedule patients according to physical condition, medical needs, and desired location • Coordinate multiple resources and procedures • Obtain clinical data, including exam reason, prior imaging, preparation, and safety information • Correspond with provider offices regarding order instructions and post-call follow-up • Coordinate patient visits and procedures across hospitals and outpatient centers • Respond to questions and direct patients to appropriate departments • Communicate patient status with clinical staff • Collaborate with medical staff and associates to optimize scheduling efficiency • Collect and enter demographic, clinical, billing, and insurance information • Inform patients about possible co-pays and deductibles due at service • Perform related clerical duties and assigned projects • Follow Christiana Care values, policies, safety practices, and mandatory education requirements

🎯 Requirements

• Minimum High School graduate • Preferred minimum of 1-2 years related medical office experience • Knowledge of computer scheduling for multiple providers • Equivalent combination of education and experience may be substituted • Ability to handle a high volume of incoming calls • Ability to schedule routine and complex imaging procedures • Working knowledge of imaging service modalities and facilities • Ability to obtain accurate demographic, clinical, billing, financial, and insurance information • Ability to multitask between several technology systems • Superior customer service and phone skills • Ability to handle difficult patient satisfaction issues and provide service recovery • Compliance with departmental policies, safety rules, infection control, professionalism, and dress code requirements

🏖️ Benefits

• Health insurance • Paid time off • Retirement • Employee assistance program • Competitive suite of employee benefits to maximize wellness of employees and their families