Business Technical Analyst

Job not on LinkedIn

🔥 2 minutes ago

🏈 Alabama, Alaska, +43 more states – Remote

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💵 $72.7k - $116.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Highmark Health

Highmark Health

10,000+ employees

Founded 1852

🛡️ Insurance

💼 Consulting

📦 Logistics

💰 $5M Grant on 2021-05

Insurance • Consulting • Logistics

Highmark Health is a healthcare company committed to reinventing the healthcare system and improving its services for everyone. The organization offers a broad range of career opportunities across various fields such as clinical care, technology, finance, and marketing. Highmark Health emphasizes diversity, equity, and inclusion in its workforce, creating a supportive environment for employees from all backgrounds. The company has been recognized for its commitment to disability inclusion, diversity, and military-friendly employment. As an independent licensee of the Blue Cross Blue Shield Association, Highmark Health strives to create remarkable healthcare experiences for its customers and employees alike.

📋 Description

• Support technical aspects of the application product life cycle within a sub-product scope • Collaborate with customers to understand capability needs and gather project specifications • Create business cases and cost sheet analyses • Translate high-level business needs into detailed requirements • Analyze data to identify business problems, trends, and process-improvement opportunities • Create and execute test cases • Provide root cause analyses and corrective action plans • Verify delivery of customer needs and ensure quality delivery • Identify, document, and resolve risks, defects, and issues • Analyze market trends for competitive insight • Build organizational and platform knowledge and mentor junior resources • Assess end-system impacts of changes across multiple systems • Work with Technical Engineers, Software Engineers, Architects, Capability Managers, customers, and other team members to capture capability needs and drive quality business solutions • Create and maintain business vision, requirements, client personalization, and user-interface-design deliverables • Collaborate cross-functionally to identify and address technology development and delivery challenges • Support requirements testing, including testing plans, scenarios, documentation, defect management, and analysis of customer impacts • Ensure required standards and approvals are met throughout the project lifecycle • Conduct or assist with requirement walkthroughs and sprint reviews • Report project status, enable vendor solutions, and provide accurate documentation • Use AI tools such as Google Gemini or Claude AI to enhance data analysis, generate insights, and automate documentation • Perform other duties as assigned

🎯 Requirements

• 3 years of experience in Information Systems or Technology • Experience with Claude Code or Google Gemini • Bachelor’s degree in Business Administration, Business Management, Information Systems or related field, or relevant experience and/or education in lieu of a bachelor's degree • Preferred: 1 year of experience in Lean/Six Sigma • Preferred: 1 year of experience in Health Insurance or Healthcare Industry • Preferred: Master’s degree in Business Administration, Business Management, Information Systems or related field • Preferred certifications: ITIL, TOGAF, Six Sigma, PMP, or AI Certification • Analytical skills • Problem-solving skills • Communication skills • Must comply with HIPAA, data security guidelines, company policies, and applicable laws • Able to work in a position designated office- or remote-based • Physical requirements include lifting up to 10 pounds constantly, 10–25 pounds occasionally, and 25–50 pounds rarely

🏖️ Benefits

• Remote work option • Travel requirement of 0%–25%

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