Epic Systems Analyst – Ambulatory

Job not on LinkedIn

🔥 2 minutes ago

🏈 Alabama, Alaska, +44 more states – Remote

infoinfo

💵 $68.4k - $105.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

Where this job comes from

Posted on Highmark Health's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

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Logo of Highmark Health

Highmark Health

10,000+ employees

Founded 1852

🛡️ Insurance

💼 Consulting

📦 Logistics

💰 $5M Grant on 2021-05

Insurance • Consulting • Logistics

Highmark Health is a healthcare company committed to reinventing the healthcare system and improving its services for everyone. The organization offers a broad range of career opportunities across various fields such as clinical care, technology, finance, and marketing. Highmark Health emphasizes diversity, equity, and inclusion in its workforce, creating a supportive environment for employees from all backgrounds. The company has been recognized for its commitment to disability inclusion, diversity, and military-friendly employment. As an independent licensee of the Blue Cross Blue Shield Association, Highmark Health strives to create remarkable healthcare experiences for its customers and employees alike.

📋 Description

• Configure, roll out, and support Ambulatory Epic applications • Perform business and systems analysis, requirements definition and documentation, system design, and problem resolution • Communicate with system end-users to understand issues and implement solutions • Plan, design/build, test, implement, and support Epic software • Analyze and determine system requirements and specifications • Perform and document workflow analysis while evaluating user experience • Support and maintain environments or applications using domain knowledge • Create and maintain application implementation documentation and training materials • Configure Epic environment changes to provide standardized, comprehensive workflows • Correct issues, conduct routine maintenance, update systems with new functionality, and implement new technologies • Guide and support end-users and provide solutions to system issues • Independently contribute to and manage small to medium projects • Provide timely stakeholder updates on tasks, projects, and issues • Conduct problem-solving and root cause analysis for routine to moderately complex problems • Identify solutions and complete documentation • Occasionally teach/train others and rarely travel from the office to various work sites

🎯 Requirements

• 3 years of systems administration experience within one or more Epic modules • Associate's degree required, or 2 years of relevant work experience in lieu of an Associate's Degree • Epic Application Certification within 6 months • Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity • Excellent customer service skills • Critical thinking skills • Highly effective written and verbal communication and interpersonal skills • Strong organizational skills in managing priorities • Knowledge of project management principles • Preferred: Experience with Epic Ambulatory • Preferred: 3 years of experience in the healthcare industry • Preferred: Bachelor's degree in Computer Science, Information Systems, Healthcare or relevant experience • Must comply with HIPAA, data security guidelines, company policies, applicable laws, and the Code of Business Conduct

🏖️ Benefits

• Remote-based position • Travel requirement of 0%–25% • Epic Application Certification may be obtained within 6 months

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