IT Systems, QA Analyst II

🔥 5 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 12%

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Nicklaus Children's Health System

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1950

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Nicklaus Children's Health System is a dedicated healthcare organization focused on providing exceptional medical care exclusively for children. Founded in 1950, it operates the only freestanding hospital in South Florida committed to pediatric health. The system aims to inspire hope and promote lifelong health for children, offering over 40 pediatric specialties and innovative care solutions, including both in-hospital and outpatient services. Nicklaus Children's Health System emphasizes high-quality, empathetic care and seeks to be a trusted partner for families through all stages of their children's health journey.

📋 Description

• Serve as the primary liaison between business stakeholders and technical teams • Gather requirements, analyze business processes, and recommend technology solutions supporting organizational goals • Plan, analyze, coordinate, and serve as liaison for activities, projects, and programs related to new business opportunities • Research new technology developments, analyze business requirements, and develop migration and implementation plans • Develop technical solutions to customer problems and translate outcomes into functional and business solutions • Escalate unclear issues or issues requiring deeper system changes; gather logs, reproduce issues, and provide documentation and analysis • Create end-to-end project test plans, execute them, and manage plan activities to ensure objectives are met and solutions work as expected • Perform statistical and analytical research of large data sets for decision-making and planning • Define detailed functional and technical specifications for complex and high-dollar programs and projects • Work with the development team to provide continuous iterative feedback throughout project cycles • Help determine which business requirements should be automated and how automation integrates with business and technical processes • Troubleshoot and resolve well-defined application incidents and service requests using documented procedures • Provide first-level end-user support, troubleshoot and resolve application incidents and service requests • Perform post-implementation project reviews to ensure project effectiveness

🎯 Requirements

• Bachelor's Degree in Information Technology OR at least 5 years of relevant professional experience • 4-7 years of experience in an analyst role in a healthcare facility or a similar setting • 2-4 years of experience documenting requirements, building specs and managing IT projects • 2-4 years of experience interacting with stakeholders, providing user support, and understanding complex systems • 2-4 years of experience testing web and mobile applications and performing standard QA functions • Master's degree preferred • Professional Business Analyst (PMI-PBA) Certification or equivalent preferred • Preferred experience in Scrum, Agile, SQL, JavaScript, SSMS, Postman, Azure DevOps, and scripting • Skills and experience in automated testing preferred, including Playwright, Selenium, or similar technology • Strong analytical and research skills • Great attention to detail • Ability to communicate in a clear, professional, and succinct manner • Ability to evaluate information/data to make decisions, anticipate obstacles, and develop plans to resolve obstacles • Ability to trend and track productivity results and use data to predict future scenarios • Experience translating business requirements into technical requirements • Experience creating and executing test cases, test scripts, and test plans, and implementing solutions • Expertise finding issues, bugs, and missed requirements in custom-developed software solutions • Experience providing technical support, troubleshooting and resolving system issues, and facilitating successful project adoption • Strong verbal and written communication, time management, and critical thinking skills • Team player in a manner consistent with I-CREATE Way Values and practices

🏖️ Benefits

• Remote work arrangement • Full-time employment

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