Chief Product and Technology Officer

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $280k / year

⏰ Full Time

🔴 Lead

👨‍💼 Chief Technology Officer (CTO)

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CareMessage

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🏥 Healthcare

🤝 Non-profit

☁️ SaaS

Healthcare • Non-profit • SaaS

CareMessage is the technology non-profit building the largest patient engagement platform for low-income populations in the United States. Their platform delivers automated, personalized patient outreach and engagement — including 1:1 messaging, SDOH workflows, population outreach, health coaching, closed-loop referrals, and appointment lifecycle messaging — and integrates with EHRs and interoperability standards (HL7, FHIR, APIs, SFTP). CareMessage focuses on improving access to care, clinical outcomes, and addressing social drivers of health for safety-net providers such as Federally Qualified Health Centers, free and charitable clinics, and Tribal Health Organizations. The organization uses data analytics and AI-backed precision messaging to scale health equity while operating as a nonprofit that reinvests revenue into impact.

📋 Description

• Set product and technology direction and decide organizational priorities • Lead, coach, and develop 30+ people across product management, product marketing, design, software engineering, data, and user research • Build organizational capabilities, leadership bench, and succession • Accelerate use of innovative technologies and artificial intelligence in products and internal teams • Leverage the Board, advisors, and broader ecosystem • Allocate investment across health equity outcomes, competitiveness, maintenance, and technical debt • Grow the enterprise product funding core operations and expand reach in the healthcare safety-net market • Own adoption, pricing, packaging, positioning, and low-touch adoption paths with the Chief Growth Officer • Direct intellectual property strategy and clinical evidence generation • Own technical partnerships, EHR integrations, patient records, APIs, and infrastructure • Deliver 30-, 60-, and 90-day strategy, organizational, technical, partnership, and AI plans • Measure health equity outcomes, adoption, reach, organizational leverage, cost efficiency, and team health

🎯 Requirements

• Experience running multiple functions together and owning outcomes • Experience setting organizational direction, presenting to a board, and developing leaders • Experience changing an engineering organization’s technical direction without direct authority over it • Curiosity as a practice and willingness to learn directly from patients and frontline staff • Commitment to working with low-income populations and the healthcare safety net • Experience treating intellectual property as an asset, including patents, published evidence, or proprietary data • Ability to choose product and technology bets, build teams, and prove impact • Willingness to travel regularly to safety-net organizations and frontline staff • Must be legally authorized to work in the United States • Must answer whether employer-sponsored visa support will be required

🏖️ Benefits

• Paid parental leave for biological and adopted children • 18 paid company holidays, including a one week mid-year and one week end-of-year break • 9 wellness days • 15 days of PTO • 1-month (20 working days) paid sabbatical after the 4-year anniversary, and every 4 years thereafter • Generous medical, dental, and vision insurance for employees and their families • Health Savings Accounts and Flexible Spending Accounts • Short & long-term disability insurance • $100 per employee yearly wellness budget • PerkSpot discounts on products and services from hundreds of vendors • Equal pay for the same role and level regardless of geographic location