Strategic Partnerships Director

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $164.4k / year

⏰ Full Time

🔴 Lead

💰 Account Manager

👻 Ghost score 0%

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CareMessage

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🏥 Healthcare

🤝 Non-profit

☁️ SaaS

Healthcare • Non-profit • SaaS

CareMessage is the technology non-profit building the largest patient engagement platform for low-income populations in the United States. Their platform delivers automated, personalized patient outreach and engagement — including 1:1 messaging, SDOH workflows, population outreach, health coaching, closed-loop referrals, and appointment lifecycle messaging — and integrates with EHRs and interoperability standards (HL7, FHIR, APIs, SFTP). CareMessage focuses on improving access to care, clinical outcomes, and addressing social drivers of health for safety-net providers such as Federally Qualified Health Centers, free and charitable clinics, and Tribal Health Organizations. The organization uses data analytics and AI-backed precision messaging to scale health equity while operating as a nonprofit that reinvests revenue into impact.

📋 Description

• Own the partnership operating plan, including partner-driven ARR, partner-influenced ARR, partner-generated sales-accepted pipeline, attribution rules, portfolio priorities, and patient-impact narrative • Translate partnership strategy into quarterly execution priorities across platform, network, association, and regional ecosystem partners • Orchestrate execution across Sales, Product, Customer Experience, Professional Services, Finance, RevOps, Legal, Compliance, and Marketing • Recommend where to invest, reset, scale, or sunset partnerships using performance, pipeline, attribution, readiness, dependencies, and impact signals • Lead the operating rhythm for priority EHR, platform, API/interoperability, data, workflow, referral, co-sell, network, payer, ACO/CIN, funder, and sponsored-program partnerships • Convert opportunities into mutual plans covering joint value, commercial model, implementation, legal/compliance requirements, and success measures • Hold stakeholders accountable to partnership milestones and resolve blockers and tradeoffs • Validate product, technical, implementation, financial, privacy, support, and compliance implications before market-facing commitments • Build repeatable referral, co-sell, marketplace, sponsored-program, association, network, and integration-enabled motions • Create the partnership operating system with segmentation, rules of engagement, mutual plans, handoffs, scorecards, QBRs, attribution, and success criteria • Use AI, automation, CRM/PRM workflows, dashboards, and meeting intelligence to improve partner operations • Build portfolio maps, align ARR definitions and decision rights, launch scorecards and QBRs, create priority partner plans, and present portfolio strategy within the first 90 days

🎯 Requirements

• 8–12+ years of B2B strategic partnerships, alliances, business development, channel partnerships, partner sales, healthcare SaaS, digital health, health technology, or related commercial partnership experience • Demonstrated experience owning strategic partnerships as an individual contributor with measurable outcomes tied to partner-driven ARR, partner-influenced ARR, partner-sourced pipeline, co-sell, referrals, sponsored programs, expansion, market access, patient/customer impact, or joint value creation • Ability to orchestrate cross-departmental work without direct authority across Growth, Product, Engineering, Customer Experience, Finance, Legal, Compliance, Marketing, Strategy, and executive stakeholders • Strong negotiation and commercial structuring experience across partner economics, pricing, revenue share, referral fees, co-sell rules, sponsored-program structures, renewal/reset terms, or complex partnership agreements • Sound product, technical, implementation, legal, and compliance judgment • Working fluency with healthcare interoperability concepts including APIs, HL7, FHIR, EHR integrations, data exchange, implementation readiness, support burden, and contract risk • Strong operating-system discipline using AI, automation, CRM/PRM, analytics, scorecards, QBRs, or workflow tools • Authorized to work in the United States • No educational credential is specified

🏖️ Benefits

• Paid parental leave for biological and adopted children • 18 paid company holidays, including a one week mid-year and one week end-of-year break • 9 wellness days • 15 days of PTO • 1-month (20 working days) paid sabbatical after the 4-year anniversary, and every 4 years thereafter • Generous medical, dental, and vision insurance for employees and their families • Health Savings Accounts and Flexible Spending Accounts • Short- and long-term disability insurance • $100 per employee yearly wellness budget for physical, emotional, and mental wellness resources • PerkSpot discounts on products and services from hundreds of vendors • $70,000 annual target variable compensation tied to partner-driven ARR, partner-influenced ARR, and partner-generated qualified pipeline • Commission eligibility • Equal pay regardless of geographic location