Outbound Support Specialist I

🔥 0 minutes ago

🌵 Arizona – Remote

infoinfo

💵 $18 - $27 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

infoinfo
Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of CareMore Health

CareMore Health

1001 - 5000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

CareMore Health is an integrated healthcare organization delivering personalized, whole-person advanced primary care through a network of clinics and roughly 14,000 providers across multiple U. S. states. The company focuses on preventive care and management of complex chronic conditions, partnering with health plans, brokers, and provider networks to coordinate care for patients and accept a variety of insurance plans. CareMore emphasizes compassionate, patient-centered care, supporting both individual patients and institutional partners to improve outcomes and lower total cost of care.

📋 Description

• Execute outbound contacts across assigned campaigns with moderate supervision, adapting standard scripts to meet member needs • Handle moderately non-standard member situations by applying working knowledge of program guidelines and escalation paths • Document all outbound activity accurately and completely in the designated tracking system • Share knowledge of effective outreach techniques and procedures with newer team members • Identify patterns or barriers in outreach outcomes and surface them to team leadership • Maintain consistent performance against outreach volume, quality, and satisfaction targets

🎯 Requirements

• High school diploma or equivalent required • 0-1 years of experience in a customer contact or outreach role • Clear and professional verbal communication skills • Ability to navigate multiple systems simultaneously and follow scripted protocols • Reliability and attention to detail in a high-volume, metric-driven environment

Apply Now

Similar Jobs

🔥 2 hours ago

Mercury

1001 - 5000

💳 Fintech

🏦 Banking

☁️ SaaS

Customer Support Specialist supporting startup users across chat, email, and phone. Resolving account issues and improving Mercury’s fintech support operations.

🔥 2 hours ago

Toast

1001 - 5000

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Enterprise technical support for Toast’s restaurant technology platform. Resolving complex hardware, transaction, API, and accounting integration issues for corporate restaurant clients.

🔥 5 hours ago

Acumen Fiscal Agent

51 - 200

🏥 Healthcare

🏛️ Government

Customer Relations Specialist supporting Acumen’s self-directed care and household employment solutions. Handling customer inquiries, data entry, communications, and administrative records remotely.

🇺🇸 United States – Remote

💵 $19 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🔥 5 hours ago

State Collection Service, Inc.

501 - 1000

🏥 Healthcare

💼 Consulting

📦 Logistics

Remote healthcare customer service representative handling patient billing, insurance, financial assistance, and payment calls. Supporting State Collection Service’s healthcare collections operations.

🇺🇸 United States – Remote

💵 $16 - $18 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🔥 6 hours ago

SupportNinja

1001 - 5000

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

Seasonal customer support representative resolving moderately complex inquiries for SupportNinja. Handling phone, email, or chat interactions while documenting resolutions and meeting service KPIs.

🇺🇸 United States – Remote

💵 $16 / hour

💰 $500k Seed Round - SupportNinja on 2015-04

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required