Director, Internal Communications

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $113k - $197.7k / year

⏰ Full Time

🔴 Lead

🗣️ Communications

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CareSource

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 30+ years

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

📋 Description

• Lead enterprise-wide internal communications strategy, planning, and execution • Design and optimize communications channel strategies supporting business priorities and employee engagement • Advise executives and senior leaders on messaging, tone, and timing • Develop communications for organizational change and transformation, including toolkits, talking points, and FAQs • Oversee functional and market-specific communications for consistency, timeliness, brand, compliance, transparency, culture, and engagement • Translate complex business, legal, and operational information into clear messaging • Direct key messaging, leadership materials, presentations, and campaign content • Establish partnerships to align and amplify enterprise messaging • Consult with internal stakeholders on communications and employee experience initiatives • Assist with crisis and sensitive communications • Measure communications effectiveness and improve strategies and channels • Refine internal communications approaches to address business needs, regulatory requirements, and employee expectations • Perform other job-related duties as requested

🎯 Requirements

• Bachelor's degree in Communications, Marketing, or relevant field required • Equivalent years of relevant work experience may be accepted in lieu of required education • Eight (8) years of corporate or internal communications experience required • Five (5) years of leadership experience required • Experience developing, implementing, and managing communication strategies and multiple projects in a fast-paced, deadline-oriented environment • Poppulo experience preferred • Advanced proficiency in Microsoft Office • Ability to collaborate and interact effectively with all organizational levels • Excellent verbal and written communication skills • Strong interpersonal skills and professionalism • Expertise in strategic communication planning principles, methodologies, and execution • Ability to work independently and manage competing priorities • Ability to innovate and adapt communication strategies • Strong project and time management skills • Strong customer service orientation • Excellent attention to detail, listening, planning, organization, and prioritization skills • Ability to maintain discretion and confidentiality with sensitive or proprietary information • Ability to travel as required by business needs • No licensure or certification required

🏖️ Benefits

• Bonus tied to company and individual performance may be available • Substantial and comprehensive total rewards package • Employee total well-being support • Equal Opportunity Employer • Environment of belonging that welcomes and supports individuals of all backgrounds