Systems Analyst III

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $94.1k - $164.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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CareSource

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 30+ years

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

📋 Description

• Lead research and analysis to identify systems impacted by requirements, possible interfaces, cross-team dependencies, and affected lines of business • Elicit requirements using appropriate approaches and modeling techniques • Identify inconsistencies and gaps in complex business processes • Assist with planning activities and development of business case documents • Translate business needs and technical requirements into clear Agile stories and features • Serve as a liaison between technical teams, users, and stakeholders • Perform root cause analysis • Build, sustain, and leverage relationships within the area of responsibility • Assist QA with preparation of test scenarios and test data • Set objectives for own work and contribute to operational area goals • Work independently on non-routine tasks within established boundaries and procedures • Analyze vague problems and issues, update work methods, and identify solutions using data trends and past experience • Perform other duties as requested

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business Administration or related field, or equivalent years of relevant work experience • Five (5) years of experience in requirements management • Five (5) years of experience working in Facets, CCA, SAP, CRMs or similar enterprise systems • Familiarity with the healthcare environment (Medicaid/Medicare) • Experience designing interfaces and/or mocking up user interfaces across Web, Mobile, and Client Server disciplines • Strong systems-thinking skills • Experience with end-to-end business process analysis and system interactions • Experience creating business process flows, system diagrams, data flows, data mapping documentation, and customer journeys • Advanced Agile delivery experience, including backlog refinement, story decomposition, acceptance criteria development, dependency management, and sprint-readiness activities • Proficiency with Azure DevOps (ADO) and Agile planning tools • Experience facilitating stakeholder workshops, discovery sessions, requirements gathering, and cross-functional collaboration • Experience developing training materials, delivering training sessions, and providing knowledge transfer • Proficiency in requirements elicitation, facilitation, process modeling, and requirements documentation • Experience writing technical specifications within an Agile framework, including Epic, Feature, Story, and Task • Understanding of project and software development lifecycles, continuous delivery, Agile, test-driven development, and waterfall • Thorough understanding of business analysis principles • Effective problem-solving, prioritization, communication, listening, and critical-thinking skills • Ability to work independently and collaboratively • Certifications around Facets, CCA, SAP, CRMs, or similar enterprise systems preferred • Certifications around Agile, SAFe, or Business/System Analyst roles preferred

🏖️ Benefits

• Bonus tied to company and individual performance may be available • Substantial and comprehensive total rewards package • Employee total well-being support • Equal opportunity and belonging-focused workplace