Product Manager

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

✅ Product Manager

🚫👨‍🎓 No degree required

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This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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CargoSprint

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

📦 Logistics

🚗 Transport

🛍️ eCommerce

Logistics • Transport • eCommerce

CargoSprint is a leading provider of innovative payment and workflow solutions specifically designed for the cargo industry. Their offerings, including SprintPay and SprintPass, streamline cargo operations by facilitating efficient payment transactions and optimizing pickup and drop-off processes for freight handlers and truck drivers. With a focus on enhancing visibility, efficiency, and customer experience, CargoSprint leverages technology to modernize the logistics sector, ensuring fast and secure services tailored to the unique needs of the cargo community.

📋 Description

• Support ideal-customer-profile-based participant sourcing from Salesforce or HubSpot for interviews, surveys, and requirements/design feedback • Draft interview and survey invitations and discussion guides for senior product manager review and approval • Consolidate interview notes and survey results into themes tied to requirements or design decisions • Convert product requirements documents or prototypes into Jira epics, stories, and tasks with source links • Write specific, testable acceptance criteria for every work item • Maintain traceability among requirements, work items, and acceptance criteria; flag gaps or conflicts • Request stakeholder approvals and alignment from Legal, Finance, Customer Support, and other dependencies • Track approval status, follow up, and escalate overdue items • Maintain a decision log documenting decisions, decision-makers, dates, rationales, and conditions • Build test cases from user observations, support tickets, and session recordings and map them to acceptance criteria • Re-run full test sets throughout testing and record cycle results • Report defects in Jira with reproduction steps, expected and actual results, and linked test cases • Coordinate user acceptance testing and compile results for senior product manager sign-off • Summarize feature value propositions and ideal customer profiles for Customer Success and Product Marketing • Pull target-user lists from Salesforce or HubSpot for launch campaigns and adoption • Report post-launch adoption among targeted accounts and identify non-engaged accounts

🎯 Requirements

• 1–3 years of experience in a similar role • Ability to read and interpret PRDs, prototypes, research notes, and support tickets and turn them into structured work • Ability to write clear, testable acceptance criteria and test cases in a consistent format • Ability to read from and write to Jira, Confluence, Salesforce, HubSpot, and email or chat tools through approved integrations • Ability to follow a defined process consistently and record completed work • Ability to recognize ambiguous or out-of-scope inputs and escalate rather than guess • Working knowledge of logistics terms across payments, ocean, air, and drayage operations preferred • Ability to tailor communication to Legal, Finance, Customer Support, Customer Success, and Product Marketing audiences preferred • Ability to learn from senior product manager feedback and apply it to later work preferred

🏖️ Benefits

• Diversity and inclusivity commitment • Welcoming and supportive community for employees from all backgrounds • Remote work arrangement

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