Senior Loan Officer, Auto Refinancing

Job not on LinkedIn

🔥 19 hours ago

🌵 Arizona, Colorado, +1 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote

💵 $50k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Caribou

WebsiteLinkedInAll Job Openings

201 - 500 employees

🚘 Automotive

🛡️ Insurance

💸 Finance

Automotive • Insurance • Finance

Caribou is a company that specializes in helping customers refinance their car loans to achieve better rates and save money. The company offers a simple, fully online process that allows users to check competitive loan offers with no impact on their credit score. By refinancing, customers save an average of $130 per month on car payments. Caribou emphasizes transparency in its financial transactions and provides dedicated customer support throughout the refinancing process. Additionally, it offers optional products to protect the value of the vehicle, like extended warranties. Caribou aims to simplify the refinancing experience, making it fast and accessible for all users.

📋 Description

• Handle inbound calls and warm leads without cold calling • Consult with and assist customers in refinancing auto loans • Advise customers on additional protection products, including vehicle protection services and other offerings • Explain loan terms, aftermarket products, and extended service contracts • Act as a product sales expert and maintain product sales attachment goals • Manage and maintain a large pipeline of prospective customers and acceptable conversion levels • Conduct business ethically and professionally according to lender guidelines, finance laws, and internal compliance guidelines • Process finance deals accurately and fairly through financial sources to secure funding • Perform needs assessments, overcome objections, and manage customer expectations • Perform other assigned duties

🎯 Requirements

• 2 years refinance experience demonstrating success in a loan officer role • Experience handling and maintaining a high volume pipeline • Excellent customer service skills and ability to quickly build rapport with customers • Clear communication and active listening skills • Ability to process information efficiently and incorporate information in real time with customers • Ability to learn new technology and use a variety of software platforms • Excellent time management skills • Bilingual in Spanish/English is a plus • Availability to work primarily Monday through Friday during 7AM–7PM MT business hours • Required to work at least one weekend shift every four weeks, Saturday or Sunday, 8AM–5PM MT • Consistent attendance, availability, and active engagement throughout the full scheduled shift • Pre-employment background check required as a condition of employment

🏖️ Benefits

• Monthly commission structure with uncapped commission potential • Paid training and onboarding period of 16 weeks • Equity options in the Company • 401(k) retirement plan • Generous paid time off including Flexible Time Off (FTO) • 100% paid parental leave for all parents • Highly subsidized medical, dental, and vision plans • Fully company-paid mental health, disability, and basic life insurance • Optional HSAs with Caribou HSA contributions • FSAs • Supplemental life and health insurance • Legal insurance • Pet insurance • Up to $1,000 per year for eligible professional development expenses • Employee referral program • Flexible day off to compensate for required weekend shift