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EPIC Application Analyst II, Cadence/SER

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🔥 0 minutes ago

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Logo of Carilion Clinic

Carilion Clinic

10,000+ employees

Founded 1899

🏥 Healthcare

🤝 Non-profit

👥 B2C

💰 $230k Grant on 2022-08

Healthcare • Non-profit • B2C

Carilion Clinic is a non-profit integrated healthcare system that operates hospitals, outpatient clinics and patient services. It provides clinical care to patients, offers a patient portal (MyChart) for online access, and supports community health and multilingual patient outreach. Carilion focuses on delivering medical services and coordinating care across its network.

📋 Description

• Perform Epic application system analysis and design, including requirements, specifications, configuration, documentation, testing, and implementation • Provide application support, troubleshooting, training, and reporting • Support integrated third-party applications • Serve as a liaison between TSG groups, clients, and vendors • Conduct foundational to intermediate analysis of Epic application design • Plan implementations and optimize application use • Resolve issues with minimal to moderate supervision, track issues, and provide updates • Manage assigned tasks and support project work while meeting deadlines • Participate in requirements gathering and assist in design sessions • Analyze client business needs with direction from senior analysts • Develop documentation and reference materials • Develop working knowledge of assigned Epic modules and system integrations • Adhere to application change management processes • Track work effort, including time, tasks, incidents, and enhancements • Participate in an on-call rotation, including evenings, weekends, and holidays • Collaborate with clients, vendors, peers, and leadership in a matrixed environment

🎯 Requirements

• Associate degree in computer science, information systems, healthcare, business, or minimum of 2 years may be considered in lieu of degree • Minimum of 2 years of related experience • Obtain and maintain a minimum of 2 vendor and/or industry certifications/proficiencies as determined by management • Maintain a certification/proficiency in an applicable Epic module • Self-initiated team player able to work under minimal supervision • Strong organizational, problem-solving, and analytical skills • Ability to work independently and in a team setting • Flexibility to prioritize multiple projects and meet deadlines • Effective oral, written, and presentation communication skills • Ability to collaborate with clients and vendors • Ability to work in a matrixed environment and understand bimodal work principles • Flexibility beyond standard hours, including after-hours on-call rotation • Occasional travel

🏖️ Benefits

• Comprehensive Medical, Dental, & Vision Benefits • Employer Funded Pension Plan, vested after five years • Voluntary 403B • Paid Time Off (accrued from day one) • Onsite fitness studios • Discounts to Carilion Wellness centers • Access to the Personify Health health and wellness app • Discounts on childcare • Continued education and training

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