Field Service Representative

Job not on LinkedIn

🔥 9 minutes ago

☕ Washington – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

Where this job comes from

Posted on Carlisle Companies Incorporated's careers page, not through a job board

First seen by Remote Rocketship 9 minutes ago

Logo of Carlisle Companies Incorporated

Carlisle Companies Incorporated

5001 - 10000 employees

🏗️ Construction

🏭 Manufacturing

🤝 B2B

Construction • Manufacturing • B2B

Carlisle Companies Incorporated is a leading supplier of building envelope products and solutions designed to improve energy efficiency and durability of commercial and industrial buildings. Operating through its Construction Materials (CCM) and Weatherproofing Technologies (CWT) segments and a family of established brands, Carlisle provides labor-reducing and environmentally responsible products and services to customers, and emphasizes growth through acquisitions, operational excellence (the Carlisle Operating System), and shareholder returns. The company is publicly traded (NYSE: CSL) and highlights sustainability initiatives such as manufacturing energy-efficient products, reducing emissions, and diverting landfill waste.

📋 Description

• Deliver field service to customers and support sales efforts by servicing, promoting, demonstrating, and training on roofing systems, products, and accessories • Schedule and conduct inspections of completed roof installations • Inspect membrane, insulation, and flashing; document findings and complete CCM reports • Provide contractor assistance with minor repairs to support project closure and approval • Conduct job site visits to oversee roofing system installations and provide hands-on assistance • Identify installation errors and recommend corrective measures to meet project specifications and warranty requirements • Complete and submit forms, letters, and reports using electronic methods and standard CCM forms • Provide telephone assistance to roofing applicators regarding technical specifications and warranty requirements • Communicate with external parties and collaborate with internal CCM departments to resolve technical inquiries • Schedule and conduct training programs for CCM roofing applicators • Demonstrate and perform product and accessory installations, including splices, flashings, and insulation • Mentor and train newly hired Field Service Representatives and submit trainee feedback • Schedule job start-ups and provide on-site training for crew members • Investigate or spot-check minor warranty claims and report root causes and findings • Ensure scheduled vehicle maintenance is performed properly • Support field service activities for other Carlisle groups, including splice sampling, sample collection, and issue investigations • Work primarily outdoors on commercial building roofs and travel approximately 600–700 miles per week, potentially up to 1,200 miles

🎯 Requirements

• Bachelor’s degree or associate degree and 2 years of roofing or construction experience • 1 year of roofing or construction experience • Valid driver’s license and satisfactory driving record in accordance with company policy • Knowledge of Carlisle Construction Materials product specifications, applications, and company policies/procedures • Knowledge of general roofing and construction principles/practices • Knowledge of safety protocols for roofing, hazardous materials, and driving • Familiarity with laptop, tablet, smartphone usage, and Word, Excel, PowerPoint, and CCM Inspect App • Understanding of driving laws and company organization/locations • Oral and written communication with managers, clients, and internal teams • Interpersonal skills and ability to interpret client concerns • Organizational skills, including independent scheduling and timely responses • Inspection and report documentation using CCM Inspect App and site visit reports • Eye-hand coordination, typing, and use of hand/power tools • Efficient use of technology for communication and reporting • Ability to independently manage tasks with a proactive and self-motivated approach • Adaptability to adjust schedules and respond to work demands • Safe and effective operation of roofing and construction tools and equipment • Availability for a paid 9–12-week training program involving travel and time in Carlisle, Pennsylvania

🏖️ Benefits

• Career growth development • Tuition assistance • Excellent benefits • Paid 9–12-week training program • Travel, lodging, and meal expenses during training are fully covered by the company • Travel expenses reimbursed in accordance with the company’s travel and expense policy • Remote work arrangement • Dedicated home office support expectation • Company-sponsored events

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