Director of Learning

🕒 August 27

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 15%

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Ellit Groups

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Ellit Groups is a forward-thinking organization dedicated to transforming healthcare through innovative solutions. They specialize in bridging the gap between people, processes, and technology, effectively addressing business challenges within the healthcare and life sciences sectors. With an award-winning team of experts, Ellit Groups offers services such as healthcare and payer advisory, performance improvement, digital strategy and transformation, and managed services. Their commitment to enhancing patient outcomes and fostering sustainable growth makes them a vital partner for healthcare organizations and life sciences companies.

📋 Description

• Own day-to-day operational leadership for the Learning & OCM practice • Establish and maintain delivery governance processes across Learning, Training, OCM, Adoption, Readiness, and related engagements • Monitor engagement health, delivery risks, escalations, staffing needs, and quality concerns • Ensure consistent use of practice methodologies, templates, delivery standards, and tools • Partner with the VP to define and refine the service line operating model as the practice scales • Lead recurring practice reviews focused on delivery quality, utilization, staffing, financial performance, risk management, and consultant experience • Create operational visibility across active and upcoming engagements to support proactive decision-making • Lead resource planning and staffing strategy for Learning & OCM consultants across client engagements • Partner with Recruiting, HR, Finance, and service-line leaders to forecast staffing needs and identify capacity gaps • Monitor consultant utilization and support staffing decisions balancing client demand, employee development, billability, and margin expectations • Lead, coach, and develop Managers; hold them accountable for people management, feedback, development, engagement, and retention • Build a leadership pipeline and support succession planning • Oversee delivery quality across Learning & OCM engagements and establish quality control for key deliverables • Review project risks, delivery issues, consultant performance concerns, and client feedback • Support escalation management and high-risk or high-visibility client relationships • Support practice financial performance through utilization management, staffing discipline, margin awareness, and delivery efficiency • Contribute to pricing assumptions, staffing models, scope validation, and proposals/statements of work • Maintain approximately 50–60% billable utilization through senior advisory, engagement leadership, delivery oversight, or strategic client work • Lead or advise on enterprise healthcare transformation initiatives involving Learning, OCM, Epic, ERP, AI adoption, operational redesign, workforce readiness, and sustainment • Conduct or oversee readiness assessments, stakeholder analyses, impact assessments, training strategies, communication plans, and adoption measurement • Coach executives, sponsors, managers, and change champions to drive adoption and sustained behavior change • Identify Learning & OCM growth opportunities across active clients and prospective accounts • Support proposal development, solution design, RFP responses, staffing models, thought leadership, conferences, client presentations, and account expansion • Develop and refine Learning & OCM methodologies, frameworks, templates, playbooks, and tools • Standardize delivery assets and support consultant onboarding, knowledge sharing, practice communications, and integrated solutions

🎯 Requirements

• 8+ years of healthcare consulting, organizational change management, learning, training, workforce transformation, or related healthcare transformation experience • 3–5 years leading complex healthcare transformation initiatives or large-scale client delivery efforts • Demonstrated experience managing teams, managers, senior consultants, or matrixed delivery resources • Strong operational leadership skills, including delivery governance, resource planning, utilization management, and performance oversight • Experience supporting or managing consulting practice operations, client delivery quality, staffing strategy, or practice financial performance • Strong understanding of organizational change management, adult learning, training operations, adoption, readiness, and sustainment principles • Executive presence and ability to build trusted relationships with clients, internal leaders, and cross-functional partners • Ability to balance billable delivery, operational leadership, people management, and growth contribution • Bachelor’s degree in a related field. • Preferred: Master’s degree in business, healthcare administration, organizational development, education, learning, change management, or related field • Preferred: Prosci, CPTD, PMP, CCMP, SHRM-SCP, or related certification • Preferred: Experience with Epic, Oracle Health, Workday, ERP, AI-enabled transformation, or large-scale healthcare technology implementation • Preferred: Experience building or scaling a consulting practice, service line, or delivery organization • Preferred: Experience leading managers or building a formal people-management layer • Preferred: Familiarity with utilization targets, staffing models, margin expectations, and consulting financial performance

🏖️ Benefits

• Competitive salary and benefits package • Performance Bonus: Target 15% of base salary, aligned to company performance, practice outcomes, individual goals, people leadership effectiveness, financial stewardship, and growth contribution • 1% new client referral bonus for qualified referrals resulting in signed contracts • Defined path to expanded senior leadership responsibilities as the Learning & OCM practice scales