FHA Claims QA Analyst II

🕒 June 4

🇺🇸 United States – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Carrington Holding Company, LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏠 Real Estate

💸 Finance

🤝 B2B

Real Estate • Finance • B2B

Carrington Holding Company, LLC is a diversified residential real estate and mortgage services platform that provides end-to-end homeownership solutions. It operates retail, wholesale and correspondent mortgage lending channels (including products for borrowers with lower credit or down payments), mortgage loan servicing (including large Ginnie Mae servicing balances), real estate brokerage (Vylla Home), title and escrow services, foreclosure trustee services, property/asset management, and alternative asset management through Carrington Capital Management. The firm also pursues acquisitions and partnerships to expand its servicing and retail capabilities and offers technology-driven tools to support borrower communications and servicing operations.

📋 Description

• Review FHA claims for accuracy within the investor/insurer timeframes. • Complete quality checks using a scorecard and/or checklist to identify errors in the claim. • Communicate correction requests to claim filing team and ensure corrections are completed accurately and timely. • Document system with appropriate tasking and comments. • Ensure accurate dates and information are recorded on the FHA claim form. • Validate that all expenses within the system have been reconciled and claimed in accordance with agency requirements. • Ensure company procedures around the curtailment of advances are followed and enforced. • Ensure required documentation is included in the Claim File and/or uploaded to agency website according to FHA guidelines. • Finalize and submit claim to agency for payment. • Escalate trends or issues identified from the quality review. • Moderate knowledge of default claims processes for insurers and investors. • Understanding of the default servicing process, to include Foreclosure, Bankruptcy, Loss Mitigation and Claims process. • Moderate understanding of Agency and investor guidelines. • Strong interpersonal skills with a focus on teamwork and quality. • Excellent written and oral communication, organizational and time management skills. • Ability to communicate effectively with all levels of staff and management both internally and externally. • Ability to manage work in order to meet strict deadlines. • Ability to handle multiple tasks under pressure and changing priorities.

🎯 Requirements

• High School diploma required; some college preferred. • Two (2) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business.

🏖️ Benefits

• Comprehensive healthcare plans for you and your family. • Discretionary 401(k) match of 50% of the first 4% of pay contributed. • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. • Customized training programs to help you advance your career. • Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow. • Educational Reimbursement. • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.