Senior Supplemental Claims Recovery, Analysis Specialist

🕒 August 21

🇺🇸 United States – Remote

💵 $24 - $29 / hour

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Carrington Holding Company, LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏠 Real Estate

💸 Finance

🤝 B2B

Real Estate • Finance • B2B

Carrington Holding Company, LLC is a diversified residential real estate and mortgage services platform that provides end-to-end homeownership solutions. It operates retail, wholesale and correspondent mortgage lending channels (including products for borrowers with lower credit or down payments), mortgage loan servicing (including large Ginnie Mae servicing balances), real estate brokerage (Vylla Home), title and escrow services, foreclosure trustee services, property/asset management, and alternative asset management through Carrington Capital Management. The firm also pursues acquisitions and partnerships to expand its servicing and retail capabilities and offers technology-driven tools to support borrower communications and servicing operations.

📋 Description

• Review prepared FHA supplemental claims for FHA loans before filing • Review claims timely and accurately according to insurer guidelines and requirements • Confirm the accuracy of initial claim analysis, initial claim payment, and new advances included in supplemental claim filings • Verify required documentation is included in claim files and uploaded to the agency system • Maintain updates in LoanServ and update CITs when actions occur • Provide corrections to claim filers identified during quality review and follow up within 24 hours • Maintain monthly performance aligned with quality expectations • Complete ad hoc projects related to FHA loans and supplemental claims • Stay current on GSE guideline, industry standard, and client expectation changes • Complete assigned projects and tasks on time, renegotiating deadlines when necessary • Identify process improvements to reduce costs and eliminate non-essential or manual activities • Keep the Team Lead and Supervisor informed of trends and problems, including claim denials, curtailments, and payment offsets • Work under general direction to accomplish department goals and reduce or mitigate financial loss to CMS and its clients • Learn new skills and expand job knowledge

🎯 Requirements

• High School diploma required • Associate/Bachelor Degree in accounting or another related field preferred • Three (3) or more years’ previous FHA claims experience • Two (2) or more years of quality assurance experience • Strong working knowledge of Default Servicing processes including Loss Mitigation, Bankruptcy, Foreclosure, Conveyance, and Claims • Knowledge of mortgage servicing state, federal, and agency guidelines and timelines • Strong knowledge of FHA default claim processes and agency guidelines • Solid computer skills with MS Word and Excel • Excellent attention to detail, time management, and organizational skills • Strong writing skills, including proper punctuation, grammar, organization, and formatting • Ability to substantiate facts and properly document them • Ability to work effectively with staff, management, investors/insurers, and third parties • Ability to make decisions with moderate impact to the immediate work unit • Ability to identify urgent matters and escalate them appropriately • Ability to handle multiple tasks under pressure and changing priorities

🏖️ Benefits

• Comprehensive healthcare plans for you and your family • Discretionary 401(k) match of 50% of the first 4% of pay contributed • Fitness, restaurant, retail, and other discounts through the employee portal • Customized training programs • Employee referral bonuses • Educational reimbursement • Carrington Charitable Foundation community contributions