Solutions Consultant

🕒 June 18

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Cayuse

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Cayuse is a leading provider of research administration software, catering to over 670 top global research organizations. Their connected cloud platform aims to modernize research administration by addressing various administrative challenges, enhancing risk management, resource management, and security in research settings. Cayuse's software solutions are designed to minimize risk, maximize efficiency, and optimize planning for data-driven organizations, serving administrators, researchers, and leadership teams. Their solutions include tools for fund management, ethics and oversight compliance, hazard safety, and training records, making it easy to manage billions in research funds.

📋 Description

• Partner with Account Executives to understand customer goals, workflows, challenges, and strategic initiatives • Lead and participate in discovery sessions to identify business requirements and opportunities • Translate customer requirements into tailored solution recommendations • Develop solution strategies that align Cayuse capabilities with customer priorities • Deliver compelling and tailored demonstrations of Cayuse products and solutions. • Customize demo environments to reflect customer use cases and business processes • Present to diverse audiences including: • Research Administrators • Compliance Offices • Sponsored Programs Offices • IRB, IACUC, IBC, and COI Administrators • Research Leadership • Executive Stakeholders • Articulate business value, operational efficiencies, compliance benefits, and ROI • Serve as the primary subject matter expert during the sales cycle • Participate in account planning activities including stakeholder mapping, competitive analysis, whitespace identification, and executive engagement strategies. • Assist Account Executives in developing multi-threaded engagement plans within strategic accounts. • Support strategic account planning and deal progression • Assist with responses to RFPs, RFIs, security reviews, and technical evaluations • Participate in competitive positioning and objection handling • Support customer expansion, modernization, and retention initiatives • Maintain expertise across the Cayuse Research Suite • Stay current on research administration trends, regulatory changes, and industry best practices • Provide market feedback to Product Management and Leadership • Contribute to sales enablement and knowledge-sharing initiatives • Leverage existing professional relationships within higher education, academic medical centers, healthcare systems, and research institutions to identify opportunities, facilitate introductions, and support business development efforts. • Maintain and expand a network of research administration, compliance, sponsored programs, and research operations professionals. • Participate in industry organizations, conferences, presentations, user groups, and networking events to build market awareness and strengthen customer relationships. • Develop and maintain relationships with key influencers and decision-makers across the research administration ecosystem. • Develop reusable demonstration assets, discovery guides, competitive intelligence, and sales enablement content. • Serve as a thought leader internally and externally through webinars, conference presentations, customer panels, and industry events.

🎯 Requirements

• Bachelor's degree or equivalent experience • 5+ years of experience in one or more of the following: • Research Administration • Sponsored Programs Administration • IRB Administration • IACUC Administration • Clinical Research Administration • Research Compliance • Pre-Sales / Solutions Consulting • Research Administration Software • Strong presentation and communication skills • Experience conducting customer-facing meetings and demonstrations • Ability to understand and communicate complex business processes • Strong organizational and project management skills • Ability to manage multiple priorities in a fast-paced environment • Willingness to travel up to 40% • Existing professional network within research administration, sponsored programs, compliance, clinical research, or academic medical center communities strongly preferred. • Active participation in organizations such as NCURA, SRAI, PRIM&R, AURP, HCCA, AALAS, or similar professional associations.

🏖️ Benefits

• Competitive Medical Benefits (PPO + HSA available) • Vision, Dental, Short-Term Disability fully covered by Cayuse • Unlimited PTO + Holidays + Flexible Work Schedule • Remote Work Stipend • Equal Paid Parental Leave • 401k with Employer Matching • Quarterly Wellness Reimbursement • Remote Work Environment, supporting the Ultimate Employee Experience