National Trainer – Field

🔥 59 minutes ago

🇺🇸 United States – Remote

💵 $70k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

Where this job comes from

Posted on CDK Global's careers page, not through a job board

First seen by Remote Rocketship 59 minutes ago

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Logo of CDK Global

CDK Global

5001 - 10000 employees

Founded 1972

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

CDK Global is a leading provider of dealership software solutions serving nearly 15,000 dealer locations across the globe. The company empowers automotive and heavy truck dealers with advanced tools and technology to enhance both sales and service operations. With over 50 years of experience, CDK Global offers a comprehensive suite of products including Dealer Management Systems, Customer Relationship Management software, Digital Retail solutions, and Finance & Insurance tools. The company focuses on creating seamless and integrated solutions to improve trust, streamline operations, and boost profits for its clients in the automotive and heavy truck sectors. CDK Global also emphasizes the utilization of artificial intelligence to transform the automotive retail experience by offering insights and intelligence through its unified solution portal.

📋 Description

• Consult, install, and train customers on CDK Global solutions • Understand products within assigned workflows, including parts, service, accounting, and sales • Determine customer business needs and recommend appropriate functionality and configuration • Verify and validate setup configurations and conversion data • Conduct status meetings with customer personnel to review open issues, incompatibilities, functionality gaps, product change requests, and process changes • Develop and finalize action plans with clients to address open issues • Complete daily trip reports documenting project status • Facilitate work-in-process activities and ensure client go-live readiness • Monitor customer trainee progress and set training objectives • Maintain current product, process, and industry knowledge • Answer participant questions and elaborate on training content • Apply adult learning theory and facilitation skills to support different learning styles and group dynamics • Mentor and train new associates or associates new to a product set • Monitor and document associate trainee progress • Support on-site leadership by focusing on project milestones and deliverables • Perform other related duties as assigned

🎯 Requirements

• Able to travel 100% including flying and extended driving • Available to fulfill periodic weekend travel and/or work requests • Flexible to non-standard working conditions, including standing and walking • 2 or more years of Retail Automotive experience • Retail Automotive Management Experience is required • Associates Degree or equivalent knowledge/experience • Valid Passport for North American, Canada and Caribbean travel • Must have a valid driver's license and eligible to rent a car • CDK Retail certification in primary Work Flow is preferred • CDK Retail certification in core Work Flow Add Ons is encouraged • CDK Retail certification in additional Work Flows is encouraged • Formal Training experience is encouraged • Retail Experience in additional CDK Work Flows is preferred • Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship

🏖️ Benefits

• Annual performance bonus • Medical benefits • Dental benefits • Vision benefits • Paid Time Off (PTO) • 401K Matching Program • Tuition Reimbursement • Reasonable accommodations for employees with disabilities, where applicable

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