
5001 - 10000 employees
Founded 1972
đź Consulting
đĄď¸ Insurance
đŚ Logistics
Consulting ⢠Insurance ⢠Logistics
CDK Global is a leading provider of dealership software solutions serving nearly 15,000 dealer locations across the globe. The company empowers automotive and heavy truck dealers with advanced tools and technology to enhance both sales and service operations. With over 50 years of experience, CDK Global offers a comprehensive suite of products including Dealer Management Systems, Customer Relationship Management software, Digital Retail solutions, and Finance & Insurance tools. The company focuses on creating seamless and integrated solutions to improve trust, streamline operations, and boost profits for its clients in the automotive and heavy truck sectors. CDK Global also emphasizes the utilization of artificial intelligence to transform the automotive retail experience by offering insights and intelligence through its unified solution portal.
đĽ 59 minutes ago
đşđ¸ United States â Remote
đľ $70k - $85k / year
â° Full Time
đ˘ Junior
đĄ Mid-level
đŚ H1B Visa Sponsor
đť Ghost score 0%
Where this job comes from
Posted on CDK Global's careers page, not through a job board
First seen by Remote Rocketship 59 minutes ago
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5001 - 10000 employees
Founded 1972
đź Consulting
đĄď¸ Insurance
đŚ Logistics
Consulting ⢠Insurance ⢠Logistics
CDK Global is a leading provider of dealership software solutions serving nearly 15,000 dealer locations across the globe. The company empowers automotive and heavy truck dealers with advanced tools and technology to enhance both sales and service operations. With over 50 years of experience, CDK Global offers a comprehensive suite of products including Dealer Management Systems, Customer Relationship Management software, Digital Retail solutions, and Finance & Insurance tools. The company focuses on creating seamless and integrated solutions to improve trust, streamline operations, and boost profits for its clients in the automotive and heavy truck sectors. CDK Global also emphasizes the utilization of artificial intelligence to transform the automotive retail experience by offering insights and intelligence through its unified solution portal.
⢠Consult, install, and train customers on CDK Global solutions ⢠Understand products within assigned workflows, including parts, service, accounting, and sales ⢠Query customers to determine required functionality and configuration and make recommendations ⢠Verify and validate setup configurations and conversion data ⢠Conduct status meetings with customer personnel to review open issues, workflow incompatibilities, functionality gaps, product change requests, and process changes ⢠Finalize action plans with clients to address open issues ⢠Complete daily trip reports documenting project status for stakeholders ⢠Facilitate work-in-process activities and ensure client go-live readiness ⢠Monitor customer trainee progress and set training goals ⢠Maintain proficiency in products, processes, and the automotive industry ⢠Answer participant questions and elaborate on training content ⢠Apply adult learning theory and facilitation skills to adapt training and manage learning environments ⢠Mentor and train new associates or associates new to a product set ⢠Monitor and document associate trainee progress ⢠Support on-site leadership by focusing on project milestones and deliverables ⢠Perform other related duties as assigned
⢠Able to travel 100% including flying and extended driving ⢠Available to fulfill periodic weekend travel and/or work requests ⢠Flexible to non-standard working conditions, including standing and walking ⢠2 or more years of Retail Automotive experience ⢠Retail Automotive Management Experience is required ⢠Associates Degree or equivalent knowledge/experience ⢠Valid Passport for North American, Canada and Caribbean travel ⢠Must have a valid driver's license and eligible to rent a car ⢠Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship ⢠Retail Experience in additional CDK Work Flows is preferred ⢠Formal Training experience is encouraged ⢠CDK Retail certification in primary Work Flow is preferred ⢠CDK Retail certification in core Work Flow Add Ons is encouraged ⢠CDK Retail certification in additional Work Flows is encouraged
⢠Annual performance bonus ⢠Medical benefits ⢠Dental benefits ⢠Vision benefits ⢠Paid Time Off (PTO) ⢠401K Matching Program ⢠Tuition Reimbursement ⢠Reasonable accommodations for employees with disabilities, where applicable
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