Cash Operations Technician

🕒 6 days ago

🌾 Iowa – Remote

🌾 Iowa – Remote

💵 $22 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Cash Depot

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1983

💳 Fintech

🤝 B2B

🔧 Hardware

Fintech • B2B • Hardware

Cash Depot is a service provider that supplies and manages in-store cash solutions for retail partners, including ATM placement, rental, and processing, a cash-management system marketed as "Bank in a Box," and ancillary revenue-generating equipment such as air/vac tire inflation and vacuum machines. The company offers in-house transaction processing, 24/7 monitoring, field service with trained technicians, and an online store for hardware and accessories, focusing on helping retailers reduce cash-handling costs and increase non-card revenue. Cash Depot is headquartered in Green Bay, WI and serves merchants with B2B-focused cash and payment technology services.

📋 Description

• Provide cash and courier services to ATM and AirVac customers • Replenish cash, perform ATM and smart safe pulls, deliver coins, and make deposits • Perform first-line maintenance, including clearing jams, rebooting machines, replenishing receipt paper, running diagnostics, software updates, and escalating issues to technical support • Partner with the territory dispatcher to execute scheduled dispatch requests • Complete assigned tasks and communicate inventory and support requests accurately and promptly • Complete administrative paperwork • Maintain efficiency, safety, first-time-fix-rate, and other department metrics • Assist and train other technicians as needed • Follow security procedures and policies • Maintain inventory and technical competencies • Identify efficiency improvements and work independently with minimal supervision • Travel within a van and operate at customer locations, estimated at 50% of the shift • Use lifting equipment, hand tools, an iPad, and a cell phone

🎯 Requirements

• High School Degree / GED • Valid driver’s license, clean driving record, and ability to be insured through the Company’s risk insurer • Ability to obtain and maintain a DOT Medical Examiner’s Certificate (Federal Medical Certification) • Ability to drive a vehicle over 50% of the shift • Ability to work safely when lifting and performing position-related tasks • Experience in troubleshooting or electromechanical work • Ability to follow the Field Service Handbook expectations • Excellent written and verbal communication skills • Ability to be organized, detailed, multitask, think critically, and solve problems • Accuracy and thoroughness • Ability to adapt to workplace changes or assignment of duties • Ability to meet physical demands, including lifting and moving equipment and materials • Ability to speak, hear, write, and/or type reports • Ability to use lifting equipment, hand tools, an iPad, and a cell phone • Ability to work independently with minimal supervision

🏖️ Benefits

• Full-time position • Training in Wisconsin as requested • Reasonable accommodations for individuals with disabilities • Equal employment opportunities and protection from discrimination and harassment