Cash Operations Technician

🔥 0 minutes ago

🌾 Iowa – Remote

🌾 Iowa – Remote

💵 $22 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Cash Depot

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1983

💳 Fintech

🤝 B2B

🔧 Hardware

Fintech • B2B • Hardware

Cash Depot is a service provider that supplies and manages in-store cash solutions for retail partners, including ATM placement, rental, and processing, a cash-management system marketed as "Bank in a Box," and ancillary revenue-generating equipment such as air/vac tire inflation and vacuum machines. The company offers in-house transaction processing, 24/7 monitoring, field service with trained technicians, and an online store for hardware and accessories, focusing on helping retailers reduce cash-handling costs and increase non-card revenue. Cash Depot is headquartered in Green Bay, WI and serves merchants with B2B-focused cash and payment technology services.

📋 Description

• Responsible for the cash operations of an ATM and AirVac machines along with first line maintenance responsibilities. • Provide cash and courier services to ATM and AirVac customers as required • Perform courier functions such as cash replenishment, atm and smart safe pulls, coin delivery, and deposits • Perform basic First Line Maintenance functions as needed such as clearing jams, rebooting machine, replenish receipt paper, running diagnostics, software updates, and escalation of issues to tech support for further follow up • Partner with the territory dispatcher to execute dispatch request as scheduled and requested. • Complete tasks as assigned by supervisor or applicable Cash Depot staff members. • Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner. • Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers. • Assist other technicians and help train or perform ride along training, as needed. • Must follow all security procedures and policies.

🎯 Requirements

• High School Degree / GED • Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer. • Ability to obtain and maintain a DOT Medical Examiner’s Certificate (Federal Medical Certification) is required • Ability to drive a vehicle over 50% of the shift. • Ability to work in a safe manner when lifting and performing tasks associated with position. • Experience in trouble shooting or electro mechanical work. • Ability to follow the expectations set forth in the Field Service Handbook. • Excellent communication skills, written/verbal with internal and external contacts. • Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver. • Ability to adapt to change in the workplace or assignment of duties.

🏖️ Benefits

• Generous Profit‑Sharing Bonus — share directly in the company’s success and reap the rewards of what we build together • Competitive Medical, Dental & Vision coverage • Company‑paid Life Insurance & Short‑Term Disability • Paid Holidays and PTO • Medical Deductible Reimbursement & Wellness Benefit Programs • 401(k) with Company Match