Global Operations Specialist II

Job not on LinkedIn

🕒 August 8

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Clear Star

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

💼 Consulting

🏛️ Government

👥 HR Tech

Consulting • Government • HR Tech

Clear Star is a consultancy that focuses on helping government organizations adopt new operational models and enhance their organizational effectiveness. The company specializes in addressing challenges related to leadership culture, high-performance team formation, and overall operational transformation. Clear Star aims to foster self-sufficiency within organizations through a diverse range of tools, including coaching, workshops, and agile methodologies, ensuring that their clients can navigate and thrive in a rapidly changing environment.

📋 Description

• Manage escalated orders, high-risk verifications, and complex exception cases • Serve as a point of contact for sensitive client and internal communications • Balance SLA performance expectations with quality and compliance standards • Apply advanced knowledge of verification processes, FCRA requirements, and quality controls • Conduct targeted quality reviews and support remediation planning • Identify recurring issues, perform root cause analysis, and escalate findings to Compliance and Operations leadership • Reinforce accountability and consistency across distributed and international operational teams • Provide guidance and informal coaching to frontline Operations Specialists • Collaborate with Compliance, Product, Implementations, and Customer Support to resolve operational gaps • Maintain and enhance standard operating procedures • Analyze operational data to recommend workflow enhancements and error reduction strategies • Perform additional duties as assigned

🎯 Requirements

• 2–4+ years of experience in background screening or compliance-driven operations • Bachelor's degree preferred or equivalent combination of education and experience • Strong analytical skills and sound professional judgment in complex or escalated cases • Working knowledge of FCRA, verification processes, quality controls, and regulated workflows • Experience handling escalations and sensitive client communications • Ability to identify trends, manage ambiguity, perform root cause analysis, and escalate risk appropriately • PBSA Certification preferred • Dedicated home office space that is noise- and distraction-free • Reliable and secure high-speed internet connection • Preferred cable or fiber internet connection with at least 75 Mbps download and 10 Mbps upload

🏖️ Benefits

• Digital tools and resources to keep everyone connected • Learning and development opportunities • Paid healthcare premiums • Paid life insurance premiums • Low-cost dental and vision insurance • Company-paid basic life insurance • Company-paid Short-Term Disability policy • Employee assistance program • 401(k) matching up to 4% • Time off • 9 company paid holidays • 2 additional days of paid time off for volunteer activities • Searching for Stars Employee Referral Program