Convention Operations Coordinator

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Logo of National Safety Council

National Safety Council

201 - 500 employees

Founded 1913

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Grant on 2021-11

Consulting • Logistics • Healthcare

National Safety Council is a leading nonprofit organization dedicated to promoting safety and preventing injuries and deaths in the United States. The council offers a comprehensive range of safety training programs and resources, including first aid, driver safety, workplace safety, and advanced safety certification. It also provides consulting, safety assessments, publications, and white papers focused on various safety topics. NSC is involved in campaigns such as Distracted Driving Awareness Month, and it hosts events and conferences to enhance safety knowledge and practices nationwide. Its offerings extend to specialized programs for businesses, employees, and families, and it is committed to fostering a culture of safety through research, education, and advocacy.

📋 Description

• Support planning, coordination, and execution of conference, tradeshow, and exhibit hall operations • Support day-to-day operational activities for conferences, meetings, and exhibit hall management • Maintain operational timelines, trackers, project documents, electronic files, and documentation • Schedule meetings, vendor calls, and operational check-ins • Assist with exhibitor communications, customer service inquiries, forms, COIs, and required documentation • Track exhibitor booth approvals and coordinate vendor communications • Support exhibit hall floorplan updates, move-in and move-out preparation, dock access, exhibitor services, signage, materials, staffing, and schedules • Perform A2Z updates and data entry, dashboard updates, report generation, database maintenance, and operational tracking • Provide onsite support during move-in, show days, and move-out • Assist exhibitors and attendees, support floor managers, troubleshoot basic issues, and escalate concerns • Coordinate signage, operational materials, exhibitor information, inventory, and supplies • Assist with temporary staff and contractor onboarding preparation • Participate in planning meetings and site visits and support event logistics planning • Assist with post-show reporting, operational recaps, feedback collection, and post-event documentation

🎯 Requirements

• Associate's degree in Business, Hospitality, Event Management, Communications, or related field required; Bachelor's degree preferred • 0–2 years of experience in event planning, convention services, trade show operations, project coordination, administrative support, or related field • Equivalent combination of education and experience may be considered • Strong organizational and administrative skills • Excellent written and verbal communication skills • Ability to manage multiple tasks and deadlines • Strong attention to detail • Ability to work collaboratively in a fast-paced environment • Professional demeanor and customer service skills • Ability to take direction, learn quickly, and adapt to changing priorities • Experience with Microsoft Office Suite required • Experience with A2Z or event management systems preferred, but not required • Ability to work flexible hours, including onsite event support, as needed

🏖️ Benefits

• At least 20 PTO days accrued 1st year • 11 paid holidays • Flexible work arrangements • Comprehensive medical, dental, vision, and life insurance plans • Flexible spending accounts for medical and dependent care • 403(b) and Roth 403(b) with employer match up to 6% • Reimbursable training • Dress for your day • Recovery-friendly workplace • Confidential resources and reasonable accommodations • Competitive wages • Comprehensive benefits, resources, and tools supporting work-life balance

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