Digital Production Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $21 - $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CDP Community

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💼 Consulting

📣 Marketing

🤝 Non-profit

Consulting • Marketing • Non-profit

CDP Community is a nonprofit partnership that helps public media stations increase fundraising through collaborative best practices, technology, and shared services. They develop and scale proven marketing and fundraising strategies via CDP Labs, provide CRM and marketing-automation platforms and reporting, and offer a full-service Member Services Bureau that handles transactional and analytic work so stations can focus on engagement and major-donor relationships.

📋 Description

• Assist the Digital Production Team with handling and managing client tickets and support requests • Maintain and enhance the donation form ecosystem, including webpage updates, client interactions, and technical issue resolution • Create, test, and optimize email HTML templates, landing pages, lead generation forms, and surveys • Identify workflow inefficiencies and operational gaps and develop solutions to streamline processes and enhance productivity • Support adoption of new marketing technologies by providing training and guidance • Facilitate cross-functional communication with planning information, campaign updates, and performance insights • Manage and segment email lists as needed, ensuring data accuracy and compliance with industry best practices • Design and implement reporting frameworks as needed to monitor, analyze, and report on email campaign and digital initiative effectiveness • Champion inclusion and a supportive culture

🎯 Requirements

• Experience working in a customer support or success capacity, especially within a ticketing system • Strong communication abilities and professional written correspondence in customer service settings • Experience with CRM systems preferred, particularly Salesforce, including integration with marketing automation platforms • Familiarity with HTML and CSS and interest in developing the skill set • Expertise in digital marketing analytics, reporting, and data-driven decision-making • Exceptional organizational, time-management, and prioritization skills; ability to handle multiple projects simultaneously in a fast-paced environment • Collaborative team player with high emotional intelligence and adaptability to new situations and evolving technologies • Experience working on cross-functional marketing or advertising teams, preferably within digital project management or digital production environments • Ability to build effective relationships with internal and external stakeholders • Non-profit or fundraising experience is a plus, though not required • Bachelor's Degree or equivalent work experience preferred

🏖️ Benefits

• Professional development support • Training and guidance for new marketing technologies • Equal employment opportunity • Reasonable accommodations for applicants with disabilities