Principal Advisory Consultant – ServiceNow ePro

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $168k - $240k / year

⏰ Full Time

🔴 Lead

🔧 ServiceNow

🦅 H1B Visa Sponsor

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Logo of CDW

CDW

10,000+ employees

Founded 1984

💼 Consulting

🏥 Healthcare

📚 Education

💰 Post-IPO Equity on 2015-07

Consulting • Healthcare • Education

CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

📋 Description

• Provide executive-level architectural leadership across transformation programs • Align business strategy, enterprise architecture, governance, delivery teams, and executive stakeholders around a unified implementation vision • Partner with the sales account team, digital integrations team, and CDW clients • Build trusted advisor relationships with executive-level clients and understand business challenges • Recommend ServiceNow-based e-Pro solutions that drive client business outcomes • Partner with the Digital Integrations team on in-store apps, ServiceNow ePro capabilities, and API-related projects • Research current and emerging technologies, evaluate alternatives, make recommendations, and present to executive leadership • Prepare white papers and presentations for current and prospective clients on ServiceNow-based ePro solutions • Present in CDW and industry forums to elevate CDW’s advisory and consulting services profile • Collaborate with CDW practices and business partners • Identify and articulate ServiceNow solution value propositions, including ROI and time to value • Work with management and sales teams on account prioritization and support strategies • Develop trusted relationships with key partners in the assigned area of responsibility • Maintain and execute a professional development plan • Mentor SNS ePro coworkers in consulting skills, project design, analysis, and project coordination • Complete administrative tasks including emails, phone calls, timecards, expense reports, and client/AOR business reviews

🎯 Requirements

• Bachelor’s degree in computer science, management information systems, information technology, engineering, mathematics, or a related technology field from an accredited institution and 7+ years of consulting experience OR 10+ years of equivalent consulting experience • ServiceNow Certified Technical Architect/Certified Master Architect certification required • Extensive experience partnering with executive-level clients and stakeholders • Establish and execute a vision for ServiceNow App store customer capabilities • Deep technical expertise applied to business strategy through service offerings, go-to-market strategies, business planning, and growth of advisory, professional, and managed services practices • Expertise in enterprise architecture, platform strategy, governance frameworks, and roadmap development • Ability to communicate technical and strategic concepts effectively to executives, business leaders, and technical teams • Strong judgment and analytical skills to assess technical, operational, and business risks and make recommendations • Ability to manage multiple priorities and perform effectively under tight deadlines • Experience developing and executing long-range project plans, strategic roadmaps, and delivery schedules for complex initiatives and emerging solution offerings • Capability to lead technical knowledge transfer, mentoring, and enablement activities • Strong leadership, delegation, team development, and personnel management skills • Excellent communication, presentation, and facilitation skills, including presenting to small teams and executive leadership • Self-motivated ability to work independently while influencing cross-functional teams and key stakeholders • Expertise in technical writing, including architectural designs, strategic recommendations, governance frameworks, and executive-level documentation

🏖️ Benefits

• Annual bonus target of 10% subject to terms and conditions of plan • Benefits overview available at https://cdw.benefit-info.com/ • Salary ranges may be subject to geographic differentials

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