Sales Operations Associate

🔥 55 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $20 - $27 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CDW

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

🏥 Healthcare

📚 Education

💰 Post-IPO Equity on 2015-07

Consulting • Healthcare • Education

CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

📋 Description

• Provide operational order support to account manager(s) or account team(s). • Facilitate the progression of orders through the order cycle from order entry to invoice. • Resolve order issues, including drop ship emergencies, backorder management, and bid escalation, by escalating with Backoffice departments. • Enter orders, including installs, contracts, and bids. • Process web orders through the sales order router. • Enter, amend, and win bids in the bid router as needed. • Select proper purchasing contracts and terms upon order entry. • Maintain sales order routers and sales order manager screens daily. • Ensure started tasks are followed through to completion. • Facilitate and follow up on Customer Relations/ServiceNow requests. • Release orders on hold in the Sales Order Manager and Sales Order Router. • Act as point of contact for order status requests with account managers, account teams, and basic-level customers.

🎯 Requirements

• High School Diploma. • Intermediate to advanced PC skills; Microsoft Word, Excel and PowerPoint. • Flexibility, adaptability, and an optimistic view of projects and work environment. • Customer service oriented. • Strong organizational skills. • Able to work with multiple personalities. • Ability to multi-task, organize and prioritize. • Ability to communicate frequently with coworkers about shipping/logistic issues and exchange accurate information. • Constantly operates a computer and other office productivity equipment, such as a calculator, copy machine and computer printer. • Must be able to remain in a stationary position 50% of the time. • Ability to work in a high stress and visibility environment. • Associates’ and/or Bachelor’s degree preferred. • One year sales experience preferred.

🏖️ Benefits

• Benefits overview provided at https://cdw.benefit-info.com/ • AI-fluent organization with opportunities to engage with evolving technology and tools • Supportive, equitable, transparent, and respectful hiring process • Collaborative environment where growth is supported and contributions are valued