Sales Operations Associate – Territory West

Job not on LinkedIn

🔥 22 hours ago

🌽 Illinois – Remote

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💵 $20 - $27 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of CDW

CDW

10,000+ employees

Founded 1984

💼 Consulting

🏥 Healthcare

📚 Education

💰 Post-IPO Equity on 2015-07

Consulting • Healthcare • Education

CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

📋 Description

• Provide operational order support to account manager(s) or account team(s). • Facilitate the progression of orders through the order cycle from order entry to invoice. • Resolve order issues, including drop ship emergencies, backorder management, and bid escalation, by escalating with Backoffice departments. • Enter orders, including installs, contracts, and bids. • Process web orders through the sales order router. • Enter, amend, and win bids in the bid router as needed. • Ensure proper purchasing contracts and terms are selected upon order entry. • Maintain sales order routers and sales order manager screens daily. • Ensure started tasks are completed. • Facilitate and follow up on Customer Relations/ServiceNow requests. • Release orders on hold in the Sales Order Manager and Sales Order Router. • Act as point of contact for order status requests with account managers, account teams, and customers.

🎯 Requirements

• High School Diploma. • Intermediate to advanced PC skills; Microsoft Word, Excel and PowerPoint. • Flexibility, adaptability, and an optimistic view of projects and work environment. • Customer service oriented. • Strong organizational skills. • Able to work with multiple personalities. • Ability to multi-task, organize and prioritize. • Ability to communicate frequently with coworkers about shipping/logistic issues and exchange accurate information. • Ability to constantly operate a computer and other office productivity equipment, such as a calculator, copy machine and computer printer. • Must be able to remain in a stationary position 50% of the time. • Ability to work in a high stress and visibility environment. • Associates’ and/or Bachelor’s degree preferred. • One year sales experience preferred.

🏖️ Benefits

• Benefits overview provided at https://cdw.benefit-info.com/ • Salary ranges may be subject to geographic differentials • Equal opportunity employment

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