Pharm Tech Operations Supervisor – Oncology

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Lead the Pharmacy Operations team • Manage day-to-day operations of a team of associates • Monitor productivity and performance standards • Plan and direct workflow and project assignments • Promote a positive team environment and share best practices • Coordinate team schedules and workflow • Oversee and assist with complex pharmacy operations escalations • Assist in developing programs and process improvements to enhance internal and external customer service • Ensure team and individual performance and service standards are met • Develop, coach, and provide feedback to employees on quality, reliability, accountability, and productivity • Review and resolve complex customer service and pharmacy-related issues not resolved by Call Center staff • Interact and negotiate with affected parties as needed • Ensure quality and production standards are met • Ensure employee orientation and training

🎯 Requirements

• High School diploma or GED required • 3+ years relevant experience preferred • Pharmacy Technician license / certification / registration as required by state laws • General PC knowledge; MS Office, Internet, Outlook • Excellent oral, written and phone communication skills • Strong attention to detail, accuracy, and quality • Strong basic math skills related to dosing calculations and basic Excel manipulation • Demonstrated leadership skills and ability to effectively develop and assist team members • Advanced problem-solving skills • Ability to work collaboratively with other departments to resolve complex issues with innovative solutions • Ability to adapt to a dynamic working environment and make independent decisions • Demonstrated ability to handle difficult conversations professionally • If working from home, cable broadband or fiber optic internet with at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Cable broadband or fiber optic internet service requirement for occasional or permanent home working (minimum 10Mbps download/5Mbps upload) • Equal employment opportunity and reasonable accommodation support • Tobacco-free policy