Senior Engineer – Managed Services – Mainframe z/OS

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $107.3k - $150.2k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CDW

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

🏥 Healthcare

📚 Education

💰 Post-IPO Equity on 2015-07

Consulting • Healthcare • Education

CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

📋 Description

• Install and customize z/OS using the IBM ServerPac for z/OS process • Apply operating system and program product fixes regularly • Analyze and debug operating system and program product issues • Install and support ISV products including CA, BMC, and Rocket Software • Estimate and plan installation, upgrade, and new customer transition projects • Provide technical assistance for Disaster Recovery exercises and Business Continuity Processes • Implement system improvements, technical approaches, and scalable solutions for complex mainframe environments • Identify and resolve performance issues • Facilitate project planning by establishing and meeting estimates, milestones, target dates, and schedules • Develop and improve installation standards • Provide technical training and mentoring • Support software-related problems and fulfill ServiceNow customer requests • Install, implement, maintain, upgrade, configure, troubleshoot, and optimize client infrastructure solutions • Maintain network hardware, software, and communication links • Ensure enterprise data integrity and security across host computers and databases • Perform database installation, patching, upgrades, tuning, monitoring, replication, backups, security, user management, and resource management • Research and recommend infrastructure products, services, and standards • Participate in Disaster Recovery exercises and planning • Follow change control, incident response, and testing processes • Monitor equipment performance, space allocation, and data growth and recommend enhancements • Create scripts to automate common tasks • Update customer incident tickets and change orders and provide status information • Create reports for business user needs • Develop and maintain policies, procedures, and training plans • Develop reusable Managed Services assets • Support client relationships through conference calls and account management collaboration • Partner with Continuous Improvement on pre-sales support, service design, and scoping • Provide technical input for proposal scope, cost, and effort estimates • Work with project managers on project plans and timelines • Attend training and obtain industry-related certifications as determined by management • Comply with time-entry and time-compliance guidelines

🎯 Requirements

• Bachelor’s degree in Information Systems, Information Technology, Computer Science, or related field and 5 years experience installing, maintaining, and supporting mainframe software products for IBM mainframes and performing system management functions, OR 9 years of equivalent experience • Demonstrated experience with z/OSMF Configuration Assistant • Demonstrated communication and presentation skills • Demonstrated ability to execute tasks associated with customers’ disaster recovery plans • Demonstrated skills in the majority of UNIX Systems Services, z/OS, REXX/CLIST, and JCL • Demonstrated experience with ISV products in system management, security, data management, application development, and performance optimization • Demonstrated ability to implement and troubleshoot IT infrastructure systems and configurations in designated area of specialty • Demonstrated ability to acquire further technical skills • Demonstrated verbal and written communication skills • Demonstrated ability to multitask and prioritize workload • Demonstrated customer service skills • Demonstrated ability to investigate problems and utilize problem-solving techniques • Demonstrated ability to establish positive working relationships and work as a team player in a managed services environment • Demonstrated ability to be resourceful when working with disparate client and internal departments • Demonstrated ability to provide guidance and leadership to less experienced technical team members • Demonstrated ability to develop strong customer relationships and trust to secure future business

🏖️ Benefits

• Annual bonus target of 10% subject to terms and conditions of plan • Benefits provided through CDW’s benefits program • Industry-related certifications as determined by management • Training sessions • AI-fluent learning and experimentation culture