Business Systems, Salesforce Administrator

Job not on LinkedIn

🔥 0 minutes ago

🏖️ New Jersey, Pennsylvania, +1 more states – Remote

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💵 $59.5k - $119k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👷 Salesforce Administrator

👻 Ghost score 0%

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Logo of Cencora

Cencora

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Administer and configure Salesforce, including custom objects, fields, page layouts, record types, workflows, validation rules, queues, reports, dashboards, and data management activities • Develop, maintain, and enhance operational reporting, scorecards, dashboards, and Power BI reporting for Support leadership • Support release evaluations, sandbox refreshes, migrations, integrations, AppExchange tools, and system change controls • Partner with users, stakeholders, and leadership to gather requirements, document processes, identify enhancements, and align Salesforce capabilities with business needs • Maintain support documentation, knowledge base content, system configurations, and standard operating procedures • Monitor data quality, perform data cleanup and de-duplication, and support governance practices across Salesforce and related business systems • Analyze support performance data and recommend process, automation, and workflow improvements • Collaborate across business units and technical teams on shared systems, integrations, master data management, and service continuity

🎯 Requirements

• Bachelor’s degree in business administration, computer science, information systems, or a related field, or equivalent professional experience • At least five (5) years of progressively responsible experience in Salesforce administration, systems management, application support, reporting, data management, or related technology operations • Experience with Salesforce development concepts, including Apex, Visualforce, triggers, batch processes, and integrations • Knowledge of application administration, system sustainment, data governance, reporting, and support operations in scalable enterprise environments • Experience translating business needs into documented requirements, system enhancements, process improvements, and measurable reporting outcomes • Strong analytical, organizational, communication, and stakeholder management skills with a customer-focused approach • Experience with Power BI - required • Additional knowledge with ERP platforms such as Certinia/FinancialForce, call center or support processes, community pages, and related enterprise integrations • Salesforce Administrator certification required • Experience with Salesforce configuration, workflows, validation rules, reports, dashboards, data tools, and APIs preferred

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities

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