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Inside Sales Specialist

🔥 2 minutes ago

🔔 Pennsylvania – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Inside Sales

Where this job comes from

Posted on Cencora's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Cencora

Cencora

10,000+ employees

đź’Ľ Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

đź“‹ Description

• Initiate proactive customer engagement across digital channels to progress opportunities, renewals, and expansions • Develop territory and account contact plans to optimize outreach cadence and follow-up activities within assigned accounts • Conduct pre- and post-interaction research to define objectives, anticipate customer needs, and document next actions • Negotiate commercial terms within established policy and coordinate required quoting and contract documentation for activation • Coordinate account program activities and solution adoption milestones with cross-functional partners to support realized value • Monitor product availability, service signals, and customer feedback to identify risks early and escalate issues through defined channels • Maintain accurate CRM and reporting records to strengthen pipeline visibility, forecasting reliability, and audit readiness

🎯 Requirements

• Bachelor's degree in business administration, marketing, communications, sales, commerce, or a related field, or equivalent experience required • 2+ years of experience in inside sales, sales support, account management, business development, or a related field required • Certified Inside Sales Professional (CISP) (AA-ISP) or equivalent preferred • Certified Strategic Account Manager (CSAM) or equivalent certification preferred • Working knowledge of business administration, sales, and marketing fundamentals • Knowledge of remote selling motions across phone, video, and digital channels • Ability to apply consultative selling and value-based messaging to customer needs • Ability to develop and maintain long-term customer partnerships within assigned accounts • Knowledge of contract concepts, pricing structures, and compliance expectations • Ability to negotiate commercial terms within defined policies and guardrails • Ability to conduct pre-call research, account planning, and post-call follow-up actions • Ability to identify and qualify opportunities and progress them through close and renewal • Ability to analyze sales activity, profitability, and performance data to prioritize actions • Working knowledge of CRM and sales tools for pipeline, activity, and forecasting visibility • Ability to coordinate onboarding, program implementation, and adoption activities across stakeholders • Knowledge of product/solution positioning, access pathways, and launch coordination practices • Working knowledge of institutional healthcare and/or commodity product sales environments • Ability to document customer interactions and maintain accurate commercial records

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities

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