Inside Sales – Medium Voltage

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $70k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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📋 Description

• Process orders and quotations via fax, email, or telephone • Coordinate and execute customer service for represented manufacturers • Educate clients and upsell products and services • Handle cancellations or changes and inform involved personnel or departments • Work closely with customers, manufacturers, and the outside sales team • Provide follow-up on quotes and orders throughout the sales process • Obtain and communicate accurate information • Provide pricing, availability, and delivery information • Set up new customer accounts • Handle and resolve customer complaints, escalating to appropriate managers when necessary

🎯 Requirements

• 3+ years of working with Medium Voltage, Wire & Cable experience • Knowledge of customer service principles and practices, preferably with experience in an office environment • Ability to work both independently and in a teamwork environment • Experience using Microsoft Outlook, Word, & Excel • Excellent customer service • Proper phone etiquette • Ability to promptly respond to emails, voicemails, and phone calls • Ability to accurately process customers’ orders, quotes, or returns • Ability to provide accurate pricing, availability, and delivery information • Ability to set up new customer accounts • Ability to handle and resolve customer complaints and escalate when necessary

🏖️ Benefits

• Competitive compensation • Benefits package • Retirement offerings • Additional employee programs

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