Senior Inside Sales Representative

Job not on LinkedIn

🔥 3 minutes ago

🏄 California, Texas – Remote

🏄 California – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pivot + Edge

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

🎯 Recruiter

Consulting • Marketing • Recruitment

Pivot + Edge is a company dedicated to simplifying the hiring process for startups, specifically targeting Seed and Series-A companies. They provide a cost-effective, fixed-price recruitment service as an alternative to traditional recruitment agencies, aiming to significantly reduce recruitment costs for their clients. With their Inside-Out strategy, Pivot + Edge offers a fractional hiring team and recruiting infrastructure to help startups attract, engage, and hire the right talent. The company focuses on amplifying employer brands and equipping startups with the necessary recruitment tools and training to sustain long-term hiring success. They emphasize a scalable approach to building a talent pool and improving employee retention. Pivot + Edge positions itself as an integral 'in-house' talent acquisition engine for growing startups.

📋 Description

• Serve as the primary Inside Sales contact for strategic and complex customer accounts • Support solution-selling initiatives by coordinating customer requirements, supplier engagement, pricing strategies, and supply chain solutions • Manage customer forecasts, demand planning, backlog reviews, and inventory strategies • Develop and maintain customer and supplier relationships • Support Account Managers and Sales Leadership with revenue growth and customer retention initiatives • Participate in customer meetings, business reviews, and escalation calls • Lead complex supply chain programs and customer projects from quote through fulfillment • Coordinate demand forecasts, inventory planning, allocation management, and supply continuity initiatives • Monitor and communicate supply constraints, lead time changes, and potential risks • Drive issue resolution involving suppliers, logistics providers, operations, and customers • Manage supplier PCNs, lifecycle changes, and related customer communications • Oversee complex RFQs, pricing negotiations, and quote strategies • Analyze customer demand trends and improve forecasting accuracy and operational efficiency • Provide day-to-day oversight and guidance for the Inside Sales team • Serve as the primary escalation point for ISR team members • Assist with workload distribution, prioritization, and process execution • Coach, mentor, and train Inside Sales Representatives • Support onboarding and development of new ISR team members • Monitor team performance metrics and identify process improvements • Partner with Sales Leadership to establish operational standards and procedures • Assist with performance feedback and employee development planning • Ensure accuracy of quotes, pricing, orders, forecasts, and customer records • Review and approve complex transactions, pricing exceptions, and customer requests • Maintain records within ERP, CRM, and forecasting systems • Manage order tracking, expediting, cancellations, invoicing issues, credit concerns, RMAs, and customer escalations • Collaborate with Finance, Operations, Logistics, and supplier partners • Identify and implement process improvements that enhance efficiency, customer satisfaction, and business performance

🎯 Requirements

• 8+ years of Inside Sales, Customer Service, Supply Chain, or Sales Operations experience • 3+ years supporting strategic accounts, demand planning, forecasting, or program management activities • Strong leadership, mentoring, and team development skills • Advanced knowledge of semiconductor and electronics distribution business practices • Strong understanding of supply chain management, forecasting, inventory planning, and demand management • Excellent customer relationship management and communication skills • Ability to manage complex customer programs and multiple critical priorities simultaneously • Strong analytical and problem-solving abilities • Advanced proficiency in Microsoft Office applications, particularly Excel • Experience working with ERP/MRP systems such as SAP, Oracle, AS400, or similar • Ability to influence and collaborate effectively across departments and management levels • Strong organizational skills and attention to detail • Prior leadership, mentorship, supervisory, or team lead experience preferred • Semiconductor or electronics distribution industry experience strongly preferred • Bachelor's degree preferred or equivalent combination of education and relevant experience • Legally entitled to work in the USA without requiring sponsorship at present

🏖️ Benefits

• Remote work arrangement • AI-enabled administrative hiring tools used to support scheduling, note-taking, and organizing candidate information

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